Complaint Review: Dynamic Auto Movers

When I first reached out to the folks at Dynamic Auto Movers, they were MORE THAN HAPPY to offer to transport my car for me.  I made one major mistake however.   I told them that I needed to move the car on a specific day.   Once I did that and planned my schedule completely around that date about a week before the move, they indicated that they could no longer transport my vehicle for the original price agreed upon even though we had a signed and binding contract.  Instead it was going to cost me $100 more because I wanted my car picked up on a specific day even though they had this information 30 days in advance!!!

Not having much choice because of the plans I had made that revolved around my pick up day, I reluctantly agreed.   The whole reason I agreed to this was because I was now in such a tight spot I couldn’t get out of with the plans I had made so I agreed with the understanding that a driver would be at my residence to pick up my vehicle ON THE ORIGINALLY PLANNED DATE IN WHICH I NEEDED THE CAR MOVED.  A new contract was drawn up reflecting the additional $100 which I then signed and sent back to the company.  Additionally, like the first contract I indicated my debit card info in the blanks on the form where needed.  For some strange reason the employee, (Miah), that set up this move for me reached out to me on two separate occasions requesting my debit card information AGAIN.  I asked why she was continually reaching out to me for information that she already had ON HER OWN COMPANY DOCUMENTATION.   After several minutes she indicated that “Oh yes I see it now.  It’s not often that people fill out the company agreement correctly so I don’t normally look at that section of the agreement”.

Having that sorted out, I thought, with the understanding, again, that I was agreeing in writing to the extra $100 so that the driver would be there on the day I needed them, on the day of pickup I was informed by the driver that he no longer worked with the company and that his company should have called me which they never did….EVER!!!  

The only solution that Dynamic Auto Movers could provide was for me to drive my car 30 miles to the drop off point and take a taxi home.  

So in summary, I paid $100 more to have a driver show up on the day I needed them, which didn’t happen with ME driving the car down to the company’s drop off terminal.   Dynamic was able to get an additional $100 dollars out of me for ME to drive my own vehicle to the company drop off point.  Hey Dynamic…. How about reimbursing me the $100 dollars extra I spent to DO YOU JOB FOR YOU?!!!!!

It’s a 50 50 risk with whatever company you use but a 100% guarantee that if you use this company YOU WILL HAVE PROBLEMS!!!  AVOID THIS COMPANY OR USE THEM AT YOUR OWN PERIL!!!