Complaint Review: Dynamic Recovery Solutions

We have been contacted three times by Ms. Williams at this company from 3 different phone numbers, 913-305-3431, 913-871-4864, 913-305-3452 in the past 12 days. She won't say why she is calling and has been requested to send any communications in writing and has subsequently called, thereby ignoring these requests.

The matter in question is most likely related to an erroneous debt for an item that we have yet to receive after 6 years. We attempted to communicate that the item had not been received at the time and eBay/PayPal released the funds to the seller anyway even though we had been informed that due to the nature of the item, we would need to post a positive comment about receipt of the item before these funds would be released. We then attempted to file the appropriate claims at the time of the dispute and were told that they were not received and upon communication and instruction to resubmit, our claim was denied and sent to collection.

We have communicated the error numerous times and the debt has been passed around from collector to collector, though it is beyond the statute of limitations and we have been provided with no evidence regarding the validity or ownership of the debt, as requested.

Again, we have requested that this Company communicate in writing, as is our right, and at which time all phone communication should cease. The Company has refused our requests by continuing to call.