Dynamotive Auto Service ripoff Edmonton Alberta Canada
While attending a school in Edmonton, my son required some minor & routine service be done to his 91 Toyota Camry. He needed an oil change, a new battery, and some of his dash components were not working - the heater fan, clock and power windows. Dynamotive took advantage of his youthful inexperience and the fact that his father was paying the bill from 500 miles away! They found the problem with the dash components - 2 blown fuses - and charged him $120 labour!!
Naturally I called the service manager, whom I believe is Mark BRITTON, to discuss the matter. To my disbelief, he stood behind the ridiculous charge claiming the technician had to wiggle some wires and check the wires between the door. Any mechanic presented with that problem would check the fuse box first, come on!! The fact the battery was dead and he had to get a boost would have been a clue too! It was a blatant ripoff and the manager could care less. The out-of-province licence plate on the car was his green light to take my son to the cleaners.
Another indicator of his intent to rip off my son was charging $120 for the battery and $20 to install it!!! I have never in my life heard of an installation charge when you purchase a battery!?
Anyhow, I post this message for the information of any others considering Dynamotive Auto. I know an honest mechanic is hard to find and you may want to pass on these people.
Fred
Tisdale, Saskatchewan
Canada
4 Updates & Rebuttals
Raymond
Edmonton,Alberta,
Canada
Unfair to blame Dynamotive Auto Service
#5Consumer Comment
Sat, September 01, 2007
I have been a customer of Dynamotive since the early seventies, before the present owner bought it. I have always been treated with respect and have received service beyond the call of duty.
I drive a 2002 Camry which I bought from a dealer where the service manager is the owner's brother-in-law! I warned the dealer that I would have ALL my service done by Dynamotive since I trust them implicitly, and have not had good experiences with auto dealers.
My car developed a heater problem, which I didn't recognize until the warranty period was over. Dynamotive took 3 days to find the problem, fixed it, and charged me less than half what they would have had to charge if they counted all the hours they spent on it. I'm sure I came out ahead because I'm convinced the dealer would just have kept replacing parts until the problem was solved. My bill came to around $1200.
I sent my friend to Dynamotive. He has a Ford Thunderbird, and had been to 3 or 4 garages to fix his heater problem. None of them fixed it; the last mechanic said it was unfixable! Dynamotive fixed it, and charged only $200. Dynamotive did warn him that if the problem needed fixing in the future, the whole heater core would need replacing, an expensive proposition.
It seems unrealistic to expect this garage to install a new battery, change the oil, check the circuits, and not charge for labour! Fred should get a reality check...
Raymond
Edmonton,Alberta,
Canada
Unfair to blame Dynamotive Auto Service
#5Consumer Comment
Sat, September 01, 2007
I have been a customer of Dynamotive since the early seventies, before the present owner bought it. I have always been treated with respect and have received service beyond the call of duty.
I drive a 2002 Camry which I bought from a dealer where the service manager is the owner's brother-in-law! I warned the dealer that I would have ALL my service done by Dynamotive since I trust them implicitly, and have not had good experiences with auto dealers.
My car developed a heater problem, which I didn't recognize until the warranty period was over. Dynamotive took 3 days to find the problem, fixed it, and charged me less than half what they would have had to charge if they counted all the hours they spent on it. I'm sure I came out ahead because I'm convinced the dealer would just have kept replacing parts until the problem was solved. My bill came to around $1200.
I sent my friend to Dynamotive. He has a Ford Thunderbird, and had been to 3 or 4 garages to fix his heater problem. None of them fixed it; the last mechanic said it was unfixable! Dynamotive fixed it, and charged only $200. Dynamotive did warn him that if the problem needed fixing in the future, the whole heater core would need replacing, an expensive proposition.
It seems unrealistic to expect this garage to install a new battery, change the oil, check the circuits, and not charge for labour! Fred should get a reality check...
Raymond
Edmonton,Alberta,
Canada
Unfair to blame Dynamotive Auto Service
#5Consumer Comment
Sat, September 01, 2007
I have been a customer of Dynamotive since the early seventies, before the present owner bought it. I have always been treated with respect and have received service beyond the call of duty.
I drive a 2002 Camry which I bought from a dealer where the service manager is the owner's brother-in-law! I warned the dealer that I would have ALL my service done by Dynamotive since I trust them implicitly, and have not had good experiences with auto dealers.
My car developed a heater problem, which I didn't recognize until the warranty period was over. Dynamotive took 3 days to find the problem, fixed it, and charged me less than half what they would have had to charge if they counted all the hours they spent on it. I'm sure I came out ahead because I'm convinced the dealer would just have kept replacing parts until the problem was solved. My bill came to around $1200.
I sent my friend to Dynamotive. He has a Ford Thunderbird, and had been to 3 or 4 garages to fix his heater problem. None of them fixed it; the last mechanic said it was unfixable! Dynamotive fixed it, and charged only $200. Dynamotive did warn him that if the problem needed fixing in the future, the whole heater core would need replacing, an expensive proposition.
It seems unrealistic to expect this garage to install a new battery, change the oil, check the circuits, and not charge for labour! Fred should get a reality check...
Raymond
Edmonton,Alberta,
Canada
Unfair to blame Dynamotive Auto Service
#5Consumer Comment
Sat, September 01, 2007
I have been a customer of Dynamotive since the early seventies, before the present owner bought it. I have always been treated with respect and have received service beyond the call of duty.
I drive a 2002 Camry which I bought from a dealer where the service manager is the owner's brother-in-law! I warned the dealer that I would have ALL my service done by Dynamotive since I trust them implicitly, and have not had good experiences with auto dealers.
My car developed a heater problem, which I didn't recognize until the warranty period was over. Dynamotive took 3 days to find the problem, fixed it, and charged me less than half what they would have had to charge if they counted all the hours they spent on it. I'm sure I came out ahead because I'm convinced the dealer would just have kept replacing parts until the problem was solved. My bill came to around $1200.
I sent my friend to Dynamotive. He has a Ford Thunderbird, and had been to 3 or 4 garages to fix his heater problem. None of them fixed it; the last mechanic said it was unfixable! Dynamotive fixed it, and charged only $200. Dynamotive did warn him that if the problem needed fixing in the future, the whole heater core would need replacing, an expensive proposition.
It seems unrealistic to expect this garage to install a new battery, change the oil, check the circuits, and not charge for labour! Fred should get a reality check...