Complaint Review: E-bay

I went into aution e-bay and bought a playstation2 from buy it now. received a letter from e-bay stating my receipt from purchasing the item. then two days later got a letter from e-bay saying my aution was nulled. Then two days latter I made a compliant about my item and four days later got a letter saying the seller is at fault but cannot do anything about it. e-bay and pay-pal both will not refund my money.

Tonya
Rhodes, Michigan
U.S.A.