Complaint Review: E-Care Contact Centres Ltd. - Sonicpayday.com - Www.coastlinecredit - Coastline Credit

I have done some investigating on several payday loan companies that operate through the internet.

Some of my findings include the following:

E-Care Contact Centres Ltd.
Company based out of Winnipeg, MB and Surrey, BC

They act as call centre for www.prldirect.ca; www.sonicpayday.com; www.coastlinecredit.com

They are also the payment services (collections) group for these companies as well.

I did a search on their domain whois and found the following:

www.prldirect.ca

Admin Contact is Jeremy Sabourin. He is based out of Winnipeg, MB. His address is 300-433 Main Street, Winnipeg, MB, R3C 3X5. His contact number is (204) 940-3889.

www.sonicpayday.com

Admin Contact is Joanne Turner 18/19 College Green, Dublin, 22222, IE. I believe this is the contact number 35316177822

www.coastlinecredit.com

Funny thing about this one: Registrant is Jeremy Sabourin, same address as above. Admin contact is Grace Smyth, 18/19 College Green, Dublin, 22222, IE. I believe this is the contact number 35316177822

And finally,

www.ecarecenters.com

This is E-Care Contact Centers Ltd. They have offices in Winnipeg, MB and Surrey, B.C.

Their office in Winnipeg is 300-433 Main Street, Winnipeg, MB, R3C 3X5. don't know if this is a post office box or actual address. What is so shady about this is the the registrant for this website is none other than Jeremy Sabourin. the contact number address for Jeremy on this website is 707 - 15 Kennedy Street, Winnipeg, MB and on this one he doesn't have a phone number. The Administrative contact for them is Brad Hogg at 300-433 Main Street, Winnipeg, MB R3C 3X5. His contact number is (204)940-3527.

WHAT IS WRONG WITH THIS PICTURE?

I managed to get the corporate office in Surrey, B.C. Their address is 15225 104th Avenue, Surrey, B.C. Their number is (604) 588-6220. When the answering machine comes up wait for the end of the message and you will get a company directory. Sorry don't have the Postal Code.

When I called to get an extension for my account manager, I asked for her name only to be told that there was no one listed by that name ?? Questionable.

Voluntary wage assignments are exactly that. they are voluntary. If your payroll department receives one, they are to notify the debtor, who has the right to refuse.

Be skeptical and wary of a company who does not list a physical address just an email address, shows a 1-800 number only and not a corporate office number.

These companies listed above are shady, deceptive, unwilling to work with their clients when it comes to paying outstanding accounts. Most of their collectors are not licensed nor do they understand the rules. When I called to complain, I let them know the information that I had found out about them and was put on hold and given to several individuals. All with different names.

the problem is that the voices were the same. I don't forget a voice. Yolanda Williams could be Yolanda Boden, Paul Grehan is Paul Grehan, Kim Dethomas may be Sandy or Lynn thomas, I could go on.

Do you homework on this company, and report them to the proper authorities. Here in Canada, legislation is coming down which will curtail these companies even more.

Private Investigator
Washington, District of Columbia
U.S.A.