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  • Report:  #1117940

Complaint Review: E-Cigs Brand

E-Cigs Brand I ordered the first time because my husband was diagnosed with throat cancer and it was only $4.95. Then I received a second shipment in late October with a charge on my credit card of $99. Troy Michigan

  • Reported By:
    Jerry Lovelady — Indianapolis Indiana
  • Submitted:
    Thu, January 23, 2014
  • Updated:
    Fri, January 24, 2014

ordered the first time because my husband was diagnosed with throat cancer and it was only $4.95. Then I received a second shipment in late October with a charge on my credit card of $99. I called to let them know that we didn't want anything else and all the person I was talking to ,which I could hardly understand, kept doing was trying to sell me something else. I told her I wanted nothing else shipped. Then the end of January I got another shipment. I called again wanting to talk to a supervisor and she said that wasn't possible could she help me? I let her know what was going on and that I had requested to have nothing else shipped. She said even after I had told the first person I wanted nothing else that the order was still open to ship in January.  I asked for the number to send everything back and if I received anything again I was going to bring it back to Troy Michigan myself. I got the number to send it back and hung up on her. I am also reporting this to the Better Business Bureau!

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