Complaint Review: E-Credit Solutions National Credit Shopper

We made the call to get our major credit card and since we did not have a checking account we gave them our savings account number. They assured us that it was safe and that they would only try once to take the $199.00 out. If it wasn't there when they tried to take it out they said that was the end of it. When the date came they tried a total of 4+ times over a period of 2 weeks.

We were out of town waiting for a check to be deposited and that is when they took our money after they had promised to only try once. Our trip was ruined and we ended up having to borrow some money. We got the packet in the mail about a month later and we had not been told about the down payment plan with purchases. We tried to contact them but we could not get through because
of the automated system.

My husband talked to them just before the packet came again assuring us that no more money would be taken out of our account. They have tried to take money out of our account 8+ times counting the $199.00 that they did manage to get. We have not purchased anything because we were skeptical and we could not get a hold of them by phone. We finally decided to try to e-mail or write them. We found out that they have ripped off many people. Regular, hard-working, people just like us who thought this would be a nice way to get a major credit card.

We want our money back! All of it! We figured that the total with bank charges is $400.00. We do not want them to get away with this. You do not want them to get away with this. My husband and I are going to do what one of the other people that got money taken from them.

We are going to file an ACH(automated clearing house) dispute; calling the Attorney Generals office and contacting our lawyer. We may have to close our savings account to stop them. I hope this account of our experience helps others.

William & Marlynn
Kenai, Alaska