Complaint Review: E Vertex

9/20/09 I replied to an ad that was linked to an article at MSNBC.com, which stated, that Steve of Silverdale had lost his job and was receiving $5000 a month.  .  . etc., I  followed the link to find out how Steve does it.  I filled out an application, and agreed to a $1.97 charge.

9/21/09 TQG*Onlinebizkit $1.97, was charged to my Wells Fargo MC. 

9/28/09 Googbizkit $79.90 unauthorized charge to my Wells Fargo MC.

9/28/09 At 10:00 A.M., a Robert Jenson called from 801-931-3677, stating he was sorry he had not responded sooner, but that I had filled out an application on-line showing an interest in establishing an on-line business.  He pre-qualified me and said he was writing a letter of recommendation to the director, John Meyers, and that at 6:00 P.M. John Meyers would be calling me.  I was to provide him with where and how much my credit lines were.  At 6:00 P.M., Robert Jenson called again and confirmed my credit lines.  He then transferred me to a John Meyers, Director at 801-931-3667.  Mr. Meyers then talked for 2 hours presenting a map of the business opportunity.  Mr. Meyers then asked for my credit card numbers to authorize the purchase.  I indicated I would not purchase anything before I checked them out.  He then directed me to Google search Evertex Solutions, LLC, and then I was directed to click on BBB (Better Business Bureau), which showed an A+ rating.  At this time, I believed I was doing business with Evertex Solutions.  I was then transferred to a Secretary (Catlin), at 801-931-3661, and authorized the purchase of the course with Evertex Solutions,  ($14,500).  $10,000, on American Express, and $4,500 with Wells Fargo MC.  Catlin said that a coach from 866-716-3099 would contact me the next day at 9:30 A.M.

9/29/09  After further research, Evertex Solutions, LLC, 1070 S. Orem Apt. 12, Orem, UT84058-6954, I found they were working out of a house, and that there were three other businesses associated with the owner Kenneth John Sonnenberg. (Evertex Solutions, LLC; Apply Knowledge Institute; #1 Financial Software).

            When I tried to contact the Secretary, Catlin again at 801-931-3661, there were only message phones.  Then I called 866-716-3099 to cancel the coaching and I reached what was clearly a boiler .room and spoke to Megan.  She asked me my coaches name, because I did not have a name, they said are you Shirley?   I was then informed that I was doing business withApply Knowledge Institute, I then went back to the BBB site, and filled out their form, "to contact the business", and indicated I wanted to cancel.  Shortly thereafter, Jeff Nielson, with Apply Knowledge, 801-931-3664. contacted me: he said that he would take care of the cancellation.   

            I contacted by telephone and fax, both American Express and Wells Fargo MC to notify them of the cancellation.  Neither charge had yet been recorded, but both firms took the information and made note in my file.

9/30/09  I contacted Googbizkit @ 877-378-3507, and was told that they refused to cancel because they said I had not cancelled the course. On 10/1/09 I was given a cancellation #1360214

9/30/09 American Express charge posted for $10,000, with Six Figure Consulting, 801-944-0838 (which is disconnected).  American Express case #JJ29833

10/02/08 After speaking with Wells Fargo MC disputing the $4,500 charge, I again spoke with Megan at Applied Knowledge, 866-716-3099, and she stated the course had been cancelled on September 29, and that the account had been transferred to Six Figure Consulting.  She then gave me two telephone numbers 801-944-0838 (Disconnected), and 801-931-3662, which is a message phone for a Nicholas Johnson.  I again left a message to cancel and requested a full refund  to my account. , I have not received a reply to date.

October 2, 2009

At 12:24pm on 10/2/09 Megan called me from Apply Knowledge Institute on 801-709-2009 to tell me that Six Figure Consulting will contact me.  I have not heard a word from them to date 10/07/09.

10/07/09 approximately 1:00 P.M. I received a registered letter from E Vertex, which purported to be a Purchase Agreement with E Vertex. However, the Electronic Signature indicates Six Figure Learning. 

After reading the contract I found the address to send a written letter to cancel this contract. On October 8th I mailed a copy of my cancellation to the address in the contract (4760 S. Highland Drive, Box 222, Salt Lake City, Utah 84117)  on about 10/19/09 I received my letter back unopened and I was told by the mailman that it had been returned from a UPS Store #1540 Customer: Josh Lindsay.   I have not received proprietary or  copyright material, nor accessed any of their proprietary websites.  I was never informed of my right to rescind within three business days until receipt of the contract October 7,2009.  I would like to ask Josh Lindsay since my contract is with E Vertex and myself why would my letter of cancellation

be sent back to me because I addressed it to E Vertex.  Don't you receive letters for E Vertex since your address and box number is on my contract??? My bank credit cards are still waiting a full refund.