Complaint Review: Eagle Eye/Fosdick Corp. Patch Perfect

During the order process, I entered my billing and shipping info. and waited for the next screen which is always Review your order and submit right? wrong! the order went thru immediately. during the order several boxes popped up trying to sell me more and I clicked off those (or so I thought) I called the customer service number within 10min and said I needed to know the confirmation and amount charged, that I wasnt comfortable not having that review order screen.

The csr told me to call in 2 days when the order was in system,which I did, only to be informed that the charge was $83.70.I told her to cancel it, I never authorized that much. She said it was too late, it's gone to shipping.

When the package arrived my daughter refused it and gave it back to usps. Now 2 months later I email them and ask where my credit is on my charge. They claim they never recieved the package back (of course they did'nt).

I have yet to find a management company for this product. The CSR claims she does'nt know who the owner is, this is just a call center.

Cheryl
Newbury Park, California
U.S.A.