Eagle Eye Moving LLC express moving, professional moving and storage Lost furniture, damage to antique items, broken china and crystal Mo. St. Louis
Started with Professional moving & storage (Louis the marine). Deposit of 2,300. Then another $3,000. after determining that they could not do the load, and referred to another company, Eagle Eye Moving. Eagle Eye moving was supposed to get 3,594.50 on pick up (which I did) and $3,594.50 on delivery.
Instead Eagle Eye Moving (Alex) refused to deliver my furniture unless I paid them $9,270.00 before the trucks would be unloaded. (So I paid) the $9,270.00. to get my household items back from them. Only to find out after unpacking; several items missing to include a vacume cleaner and serveral items of crystal and china glassware chipped, broken.
Several items of furniture with big chunks of wood missing, scratched, legs missing or broken. Several boxes were opened and wet.
1 Updates & Rebuttals
Jim
Beverly Hills,California,
United States
If True - Then This Was a Hostage Load
#2Consumer Comment
Tue, August 06, 2019
If they did this exactly as you indicate in your narrative, then this would be classified as a Hostage Load. The mover cannot pick up your goods at an agreed upon price, take your goods away, and THEN decide they needed $9,270 before they would deliver. That is illegal and the mover can not only lose their ability to pursue another move, you can put them out of business and possibly put someone in jail.
I would contact the DOT both in your state and the Feds. I would also tell the mover they performed a Hostage Load and if they don't give you back the difference you and the mover agreed to, then you will report the Hostage Load to the DOT complete with a copy of the agreement that they would do the move for a total of $7,189.00 - and copies of your checks indicating you paid a whole lot more. You can also use that information to essentially claim a whole lot more than $0.60 per pound for valuation on the damaged items since they decided to violate their contract - all bets regarding valuation are off.
Tell them they screwed up, you know it, and pretty soon the DOT is going to know about it.