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  • Report:  #1119784

Complaint Review: Eagnas Maxline

Eagnas Maxline Michelle Maxline Purchase a Stringing machine that was never delivered and the money never payed back. Gardena California

  • Reported By:
    Neels — Pretoria, Gauteng, South Africa
  • Submitted:
    Fri, January 31, 2014
  • Updated:
    Mon, February 03, 2014

Mistake 1.

I have purchase via the there web site a Stringing Machine with my Amex Credit Card.

Mistake 2.

I waited about 3 months (since last Nov 2013) before I contacted them about the promised shipment. I phoned them every night until they stopped answering the phone... (Can prove it on my phone bill)

Mistake 3.

3 Times they have told me (I phoned them) that it would be sorted out by end-of-day. (Remember the words: Cheque is in the Post). I believed them.

Mistake 4.

I cancelled my order in no uncertain terms. Received 5 e-mails from them confirming the cancellation and that they have paid the money back into my credit card.

This time I did not believe them and American Credit Card foreign transaction division confirmed it. No Money.

I have purchased a lot of things over the internet via Pay-Pal etc. and never had a problem. The biggets Mistake in this fraudelent schema of Eagnas (Maxline) or whatever you want to call them, is that I have purchase the stringing machine via their website and not via a third party like Pay-Pal. Learn from my mistake.......

1 Updates & Rebuttals


Neels

Pretoria,
Alabama,

Refund Received

#2Author of original report

Mon, February 03, 2014

Unbelievable, I have just received notification from Amex that Maxline refunded me in full. Still speechless. And That was step 2. Thanks so much.

 

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