Earths Tongue EARTHS TONGUE DID NOT SEND PACKAGE. SAID THEY DIDNT RECIEVE MONEY ORDER. MONEY ORDER WAS CASHED AND WRITTEN OUT TO EARTHS TONGUE. San Antonio Texas
I ORDERED $60 OF GOODS FROM EARTHSTONGUE.COM
I ORDERED TWO SYRINGES OF MUSHROOMS SPORE, A BAG OF FERTILIZER, RYE BERRIES, AND BROWN RICE AND NEVER RECIEVED THE PRODUCT. THEY CASHED MY MONEY ORDER MADE OUT TO EARTHS TONGUE SO I KNOW THEY RECIEVED IT...
THEY SAID THEY DIDNT RECIEVE ANY MONEY ORDERS AND WHEN I CALLED THE MONEY ORDER COMPANY THEY SAID IT WAS CASHED...
EARTHS TONGUE IS SAYING THEY NEVER CASHED IT AND THEY ARE BASICALLY A RIP OFF. THEY MAKE YOU SIGN A CONTRACT SAYING THEY ARE NOT RESPONSIBLE FOR YOUR ACTIONS, BASICALLY SAYING WELL CASH YOUR MONEY ORDER AND TAKE YOUR MONEY BUT WE ARE NOT RESPONSIBLE FOR YOUR ACTIONS...
I NEVER RECIEVED THE GOODS AND I EMAIL THEM AND THEY NEVER WRITE BACK.. USUALLY TAKES 4 DAYS TO RECEIVE FEEDBACK AND THEY BLOW YOU OFF.
I WROTE THEM : DID YOU RECIEVE PAYMENT?
THEY WROTE : NOP, WHERE DID YOU SEND IT... NO FEEDBACK AFTER THAT AND I STATED THAT THE MONEY ORDER WAS CASHED
Hector
St Pete, Florida
U.S.A.
1 Updates & Rebuttals
Earth's Tongue
San Antonio,Texas,
U.S.A.
THANKS FOR UPDATING AS POSITIVE FEEDBACK!
#2REBUTTAL Owner of company
Tue, January 29, 2008
THIS POST WAS UPDATED AS POSITIVE FEEDBACK if searched under earthstongue.
Thanks for the update!
...For reasons out of our control, the payment for his order was temporarily lost but finally we were able to fulfill this customer's satisfaction in such a way that he placed a positive feedback.
http://www.ripoffreport.com/reports/0/221/RipOff0221338.htm
-Ben
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PS. In August of 2007 Earth's Tongue has changed owners and posted a new customer service phone line. 210-772-3336
Earth's Tongue is now:
Earth's Tongue LLC.
As new owners we have over 10 years experience in the field and have improved our product line, prices, shipping times, and customer service dramatically.
Our new customer service phone is 210-772-3336. Our e-mail address is support@earthstongue.com.
If there are any pending issues or questions from before or present and in the future, please call this number first and ask for Ben.
Thank You,
Ben
210-772-3336
support@earthstongue.com
www.earthstongue.com