Complaint Review: East Coast Deals

I placed an order online for a fingerling puppet on November 11. I contacted them several times looking for the status of my order number 6285. I never received a response & now their phone number is disconnected and the email address comes back invalid. I am out $20.00, which isn’t much, but I am on a Social Security fixed income, so this effects my life a little more than the usual person. It was a Christmas gift, so I have a very disappointed granddaughter.