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  • Report:  #1418766

Complaint Review: East Hills Jeep

East Hills Jeep East Hills Chrysler Jeep Dodge Ram East Hills Jeep Dodge Ram Purchased Certified Pre-Owned Car in May 2015 with offer of $ 7.00 conventional oil changes for the life of the car, valid only at East Hils Jeep (where car was purchased) Bayside New York

  • Reported By:
    Margarita — BAYSIDE New York United States
  • Submitted:
    Fri, December 22, 2017
  • Updated:
    Fri, December 22, 2017

I purchased the car in May 2015. I brought my car in for an oil change in August 2015 and got the oil changed at the stated rate. When I called to make another appointment to change my oil in December, 2017, I was notified that this rate no longer applied because THEY COULD NO LONGER GET THE CONVENTIONAL OIL for this low priced oil change. They offerred to give me a $ 39.99 rate for a synthetic oil change.

So...it sounds like a bait & switch technique to me.  Maybe that's just the way I interpreted it. But I kind of feel like I've been lied to, especially when I've had the car less than a year and the original offer was for the LIFE of the CAR.

(OK, maybe the $ 39.99 is a good deal for a synthetic oil change...but that wasn't the point. The price of conventional oil hasn't changed much in the past 6 months.). 

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