Easy Method Driving School, Inc. unauthorized charge from check card visa account Washington District of Columbia
I called Easy Method so that my daughter could take lessons from them. A gentlemen explained the different plans that they had and I signed up for four lessons for $337.00. I gave them my information and credit card information. He said that he scheduled my daugher for July 1, 2002 at 11:00am.
When July 1st came, no one showed up. I called Easy Method only to be told that they do not have a Stacie Bradford scheduled nor do they have any credit card information from me. At that point, I just said forget it and that I chose not to deal with them. He said ok and I thought since they had not charged anything at that time, there was no problem.
Today, July 2nd, I pulled up my account and found out that they did charge the $337.00 to my account. I angrily called them up and left a message stating what happened and I wanted re-imbursement. So far no one has returned my calls. I have been calling nonstop and no one will pick up the phone. This has left me very angry and if i do not get re-imbursement, I will have to go to court with this.
Catherine
Washington, District of Columbia
1 Updates & Rebuttals
David
Washington,District of Columbia,
The company was unaware of this website
#2Consumer Comment
Fri, November 22, 2002
I was planning to pay EZ Method for driving lessons. As a consumer researcher, I found this post prior to scheduling an appointment with them or paying them anything. Using the same number listed on this website, I called "Craig" from their office today (11/22/02) and referred him to the website so he can respond to the report. I explained that I would like the matter with this woman resolved, so that I could feel comfortable proceeding with driving lessons.
One other comment: I strongly suggest that consumers pay for driving lessons with a credit card, as "Catherine" did. This way, if you have any major problems like this you can contact your credit card company to have the charge credited back to your account and to have their investigators research it. That is one of the advantages to having a credit card. Also, based on this woman's experience, it would be wise to keep good notes when you talk over the phone - specifically noting the name of the person who signed you up (along with date and time), a confirmation number, and the name of anyone who denies that such a transaction took place.