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Easy One Solution Advantage America - Easy Step Solutions ripoff, dishonest Winter Park Florida *EDitor's Suggestions on how to get your money back into your bank account that was wrongfully taken from you!
On December 3, 2005 late in the afternoon my husband got a call from a foreign gentleman that you could hardly understand stating that he was calling to give my husband a grant for $6000.00 which would be available to him in our bank account on the 5th of December in the afternoon.
He then proceded to tell my husband that there was a $299.95 charge but it was to be taken out of the bank account on the 9th of December. He expressed to my husband repeatedly that the $299.95 charge would be after the grant for $6000.00 was already deposited.
On the 7th my husband contacted the 800# with the confirmation number he received and he told the Customer Service Rep that answered his call that he was no longer interested. They proceeded to use a check to withdrawl $299.95 out of my account on the 9th even after they were contacted and told not to process the order.
Approximately of the 15th or 16th when I got online and looked at my bank statement and seen the withdrawl I contacted my bank and they sent forms out to me to have notorized to try to reverse the charges. We also contacted the 800# again for this Easy Step Solutions and demanded to speak to a supervisor and the CSR's refused. The repeatedly told us that a package for a grant was in the mail. Every different person that we talked to at this Easy Step Solutions had a different story.
What I think is funny is no one seems to know who this foreign gentleman is. He also tried the same thing on me about a week ago and I recognized his voice so I hung up on him.
Sherry
West Milton, Pennsylvania
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@ripoffreport.com
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
4 Updates & Rebuttals
Sherry
West Milton,Pennsylvania,
U.S.A.
I kept my cool but was stern and I received a refund check
#5Author of original report
Fri, December 23, 2005
I am writing to report that after I made a big huge fuss with the bank, the 3 news stations in my area and anyone else that I could think of like the federal government office I called the Easy Step Solutions 800# again. I demanded to speak to a supervisor and of course that was impossible but I did get the name of the supposed supervisor and I also got the name of the gentleman who was on the phone. I told them that I had all there banking info which I did get it from the bank and I told them that I would find out exactly who they were and what exactly they were up too and I would keep contacting everyone that I could to get my money back. Well, I am glad to report that I kept my cool but was stern and I received a refund check that was dated exactly for the day that I started my investigating. I hope everyone that has also been scammed by this company has the same exact outcome.
Sherry
West Milton,Pennsylvania,
U.S.A.
I kept my cool but was stern and I received a refund check
#5Author of original report
Fri, December 23, 2005
I am writing to report that after I made a big huge fuss with the bank, the 3 news stations in my area and anyone else that I could think of like the federal government office I called the Easy Step Solutions 800# again. I demanded to speak to a supervisor and of course that was impossible but I did get the name of the supposed supervisor and I also got the name of the gentleman who was on the phone. I told them that I had all there banking info which I did get it from the bank and I told them that I would find out exactly who they were and what exactly they were up too and I would keep contacting everyone that I could to get my money back. Well, I am glad to report that I kept my cool but was stern and I received a refund check that was dated exactly for the day that I started my investigating. I hope everyone that has also been scammed by this company has the same exact outcome.
Sherry
West Milton,Pennsylvania,
U.S.A.
I kept my cool but was stern and I received a refund check
#5Author of original report
Fri, December 23, 2005
I am writing to report that after I made a big huge fuss with the bank, the 3 news stations in my area and anyone else that I could think of like the federal government office I called the Easy Step Solutions 800# again. I demanded to speak to a supervisor and of course that was impossible but I did get the name of the supposed supervisor and I also got the name of the gentleman who was on the phone. I told them that I had all there banking info which I did get it from the bank and I told them that I would find out exactly who they were and what exactly they were up too and I would keep contacting everyone that I could to get my money back. Well, I am glad to report that I kept my cool but was stern and I received a refund check that was dated exactly for the day that I started my investigating. I hope everyone that has also been scammed by this company has the same exact outcome.
Sherry
West Milton,Pennsylvania,
U.S.A.
I kept my cool but was stern and I received a refund check
#5Author of original report
Fri, December 23, 2005
I am writing to report that after I made a big huge fuss with the bank, the 3 news stations in my area and anyone else that I could think of like the federal government office I called the Easy Step Solutions 800# again. I demanded to speak to a supervisor and of course that was impossible but I did get the name of the supposed supervisor and I also got the name of the gentleman who was on the phone. I told them that I had all there banking info which I did get it from the bank and I told them that I would find out exactly who they were and what exactly they were up too and I would keep contacting everyone that I could to get my money back. Well, I am glad to report that I kept my cool but was stern and I received a refund check that was dated exactly for the day that I started my investigating. I hope everyone that has also been scammed by this company has the same exact outcome.