EASY TECH DIGITAL EASY TECH DIGITAL easytechdigital.com info@firstpcalert.com Phone: 1-844-870-1490 Called after getting a popup from Microsoft saying my computer was infected and then it locked up the internet.
After I called the number on the screen he said my pc was infected and someone had hacked into it. He convinced me that he could definately take care of it and the support he coould guarantee and the price was $799 but because I was a Senior he could give me a discount of only $399. Then he placed a contract like image which I copied and here it is:
Should you have any questions or need technical support, please contact us toll free at 1-844-870-1490 (24 x 7)
You can call us anytime on our toll free number 1-844-870-1490 and we will assist you online right away.
You get complete support for your PC software related issues.
Your Services Included: -
1. Antivirus and Support.
2. Resolving all errors or issues related to your computer or software Applications.
3. Fixing browser issues, and problems with internet connectivity or email.
4. Removing viruses, spyware, adware, malware & protecting your data.
5. Update drivers.
6. Windows registry problems and errors.
7. Tuning your computer to perform faster
So, every time you feel your computer is working slowly or you face any computer issues please feel free to call us
at our toll free number and we will fix your issues, right away. Toll Free Number: 1-844-870-1490
As your needs change, we will be happy to help you evaluate those needs and offer you the services that
will help you.
Again, thank you for choosing Easy Tech Digital Technical Services.
Sincerely,
Technical Support Team
Easy Tech Digital
Toll free Phone: 1-844-870-1490
After 3 months they began to tell me my problem was not the pc but it was my network and they could fix it but it would cost me more. They started finding different things that were not covered under their protection until I finally looked them up and found out they were a scam. The next step they did was calling my cell phone to tell me they were closing down and they wanted to refund me all my money then they tried to get me to get into my bank account with them logged on and make changes but I told them all they needed was my routing number and acct number and that's it so they hung up on me. Now that I know it's a scam how do I get my money back or did I lose it for good?
1 Updates & Rebuttals
voiceofreason
North Carolina,United States
You lost it for good
#2Consumer Comment
Sun, February 10, 2019
Sorry, man, that money is gone goodbye.
Since you fell for this, I want to make sure you don't fall for any other typical senior-targeted scams.
Hang up immediately on anyone who:
1: Claims to be a grandchild or any relative or friend in truoble who needs you to bail them out - do NOT engage in any discussion - hang up. If you're really concerned about the veracity, call a number you know belongs to that person, or someone in their family.
2: Anyone or anything claiming to be collecting loans, fines, back taxes, or anything from anyone. Do not even call back a number they give you. And never fall for anyone trying to get you to pay for anything with gift cards or crypto currency like Bitcoin.
They are all crooks.
3: Never listen to anyone telling you you won a lottery, but have to give them your bank info, or pay something first, like taxes.
If you really wish to say anything to them tell them to die a horrific death by burning. Maybe, depending on where they're from, they'll be superstitious enough to die of a heart attack on the spot and you'll have helped rid humanity of them.
You ever get popups like this on a device again, either close the browser completely, or shut the whole device down.
Go into the settings of every browser you use and make sure it does NOT reopen the most recent page after being shut down.
Download Opera and use that instead of Chrome, firefox or Edge - It's much safer.