Complaint Review: EasySaver

I was charged by EasySaver for what they claimed was a 30 day free trial. When I called to cancel and have the charges reversed; first customer service claimed they had no record of the charge and then they claimed that I had been a "member" since September so they could only give me a courtesy credit. Both my confirmation email from them and the charge on my online statement indicated that I signed up for my "free trial" on 12/12/07

Lisa
Duvall, Washington
U.S.A.
(1>CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!