EasyWeightLossTea.com And Wu-Yi Source.com Makes it hard to cancel your order and but yet takes your money easily Internet
I went online and paid the trial fee of $4.95 and was told that I could cancel at anytime. But when I went to cancel, the number stayed busy. Being very persistent, I kept on calling eventually a recording came on and said that you could not cancel except in writing. The email address they give over the phone is unintelligible. You can't get to website. It has been a big mess trying to cancel. The tea did not work. It was easy to order and hell to cancel. I believe this company is a fraud.
B.watson
Washington, District of Columbia
U.S.A.
1 Updates & Rebuttals
Pamela
newyork,Alaska,
United States of America
Hello,
#2UPDATE Employee
Sun, January 10, 2010
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,