Complaint Review: EBAY

In September 2011,  I sold a book on eBay signed by astronaut Buzz Aldrin, "MEN FROM EARTH". First ed., first , Bantam Books, 1989 , signed in blue. This book was signed in front of me in Florida. I sold the book for $ 55. , the buyer paid me via Paypal. After I shipped the book, the buyer got a PSA DNA "Quick Opinion" and PSA gave the book a negative report and stated it was not authentic, this based upon an ONLINE inspection. PSA DNA charges $ 8. for the so-called "SERVICE"
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The buyer immediatly filed a SNAD report. Per eBay's counterfeit policy, the buyer is not required to return an item if that item is determined to be counterfeit,fake,forged or otherwise not as described. I lost the SNAD case, eBay took the payment out of my PAYPAL account and they returned it to the buyer. The buyer kept the book and the refund.

Recently, this book resurfaced and was sold on R&R AUTOGRAPH AUCTIONS. It was the exact same book that I sold on eBay. It had a rectangular sticker remnabt on the top right portion of corner,significantly effect the "69" in the title. Lower left , a round sticker indicating this was part of a book signing event .  Signed in Blue Ink.  This was indeed the book I sold.

"Item 640 - Buzz Aldrin Catalog 404 (Mar 2013)    ..   From Earth[sic] . First edition, first printing. NY: Bantam Books, 1989. Hardcover with dust jacket, 6.5 x 9.5, 312 pages. Signed on the half-title page in blue felt tip. General wear and two labels affixed to dust jacket, and a clipped price, otherwise fine condition. Pre-certified Steve Zarelli and RR Auction COA.

PSA DNA was WRONG, I knew this because it was signed in front of me. R&R AUTOGRAPH AUCTIONS had Steven Zarelli authenticate it, and he found no problems with it apparently, the book sold for $ 129.

eBay needs to change it's policy and buyers should be required to RETURN ALL ITEMs for refund REGARDLESS of the reason.

I can't in good contous blame R&R Auction, as they had no idea. R&R does have connections to PSA DNA and PSA DNA is lousy at authentications. EBAY has unfair policies aimed at harming it's sellers. PSA DNA is incompetant and eBay and every autograph dealer worth his salt needs to reject PSA DNA.