so ebay sends me the email below.....shipping address is in NY....buyer recieves item in NY but says he wanted in FL. ebay refunds all money to buyer. ebay stated I should have known about FL address...not sure how especially when ebay sent email below saying to send to NY. ebay stated my email must be a fraud and did not want a copy. Really??? for $15. 00 in shipping? ebay was good in its day but now needs to go.....many alternate resources to handle this type of sale...no room for anyone not focused on the customer or willing to stand behind their product and simply say they made a mistake!
Dear cmarlow,
You did it! Your item sold. Please ship this item to the buyer after your buyer pays. As soon as your buyer pays, print your eBay shipping label.
Complete one of the following: - Print a shipping label. Avoid a trip to the post office, print and pay for your label at home. Printing shipping labels on eBay also offers you reduced pricing on some shipping services, and when you print shipping labels on eBay, your tracking information is uploaded automatically.
- Provide shipping and tracking information. When you upload tracking information to eBay, we'll send it to your buyer and let them know the item is on its way. This will save you time, and may result in fewer questions from buyers and higher detailed seller ratings.
- Mark your item as shipped in My eBay. Do this, and we'll let your buyer know the item is on its way. This will save you time, and may result in fewer questions from buyers and higher detailed seller ratings.
You should always leave feedback for your buyer to encourage them to buy from you again. |
Provide shipping information
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