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  • Report:  #438102

Complaint Review: Ebay

Ebay Evasive contact info, hard to reach rip-off San Jose California

  • Reported By:
    Long Beach Washington
  • Submitted:
    Fri, March 27, 2009
  • Updated:
    Fri, March 27, 2009
  • Ebay
    2145 Hamilton Avenue
    San Jose, California
    U.S.A.
  • Phone:
    800-322-9266
  • Category:

I was the winning bid on an item and shortly after the close received an email from ebay invoicing the item. But the price they were charging me was not correct. Have you ever tried to contact these morons. It seems they've spent more time and energy hiding how to contact them than you can think of ways to try. Both phone numbers are redundant recordings and unless you know someone inside you'll NEVER reach them that way. Oh you could follow their recorded instructions and try to find the "live help" in the upper right corner of the home page - but that isn't there either... You could spend hours like I did muddling through the maze of help and other contact stuff to see how to send them an email - good luck there is a trick to it. You would think that someone as smart as ebay could program a little button on the web page that says "contact us" and your email window would open.. No these people think you're absolutly stupid and should be reading the tons of crap they question and answer on their site so you don't waste their time solving your problem...
Bottom line is I got took and that's fraud. And I won't let it drop here. I've sent them emails sent PayPal an emails, fine criminal company, and now it's off to the complaint departments of the CA. Attorney General, FTC, BBB and half a dozen other organizations.
So you might say, $4.00 bucks is nothing, but if ebay does this to only 10,000 transactions a month that's $40,000.00 dollars. And it started with the four they screwed me out of - -

Bill
Long Beach, Washington
U.S.A.

1 Updates & Rebuttals


Christiana

Cincinnati,
Ohio,
U.S.A.

Question

#2Consumer Comment

Fri, March 27, 2009

Did you contact the seller? That would be the first place to start.

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