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  • Report:  #1319844

Complaint Review: eBay

eBay I was billed for items that did not sell and went through the steps to cancel the sale and was still charged. They say it will take 30 days to refund I put a watch up for auction on eBay on 7/12/16 and unfortunately the the person who won the auction didn't move forward with buying the item and I made multiple attempts to reach the buyer with no avail. I canceled the sale on the 18th and emailed the buyer one last time as instructed by the eBay instructions. On 7/31/16 I was still charged a fee for the sale of the item of $751 that drained my bank account and left me with a negative balance. I called to complain and they stated I had a credit of $751 in my Ebay account. They said it would take up to 30 days to submit refund and it could not be expedited. I asked to talk to a supervisor and the associate said that they couldn't do anything either that I had to wait up to 30 days. The associate I talked to was named Beth and she gave me a confirmation # 1-815-747-297-64 Account ID: Atavius25 San Jose California

  • Reported By:
    Atavius25 — Orlando Florida USA
  • Submitted:
    Sun, July 31, 2016
  • Updated:
    Sun, July 31, 2016

I was billed for items that did not sell and went through the steps to cancel the sale and was still charged. They say it will take 30 days to refund I put a watch up for auction on eBay on 7/12/16 and unfortunately the the person who won the auction didn't move forward with buying the item and I made multiple attempts to reach the buyer with no avail. I canceled the sale on the 18th and emailed the buyer one last time as instructed by the eBay instructions. On 7/31/16 I was still charged a fee for the sale of the item of $751 that drained my bank account and left me with a negative balance. I called to complain and they stated I had a credit of $751 in my Ebay account. They said it would take up to 30 days to submit refund and it could not be expedited. I asked to talk to a supervisor and the associate said that they couldn't do anything either that I had to wait up to 30 days. The associate I talked to was named Beth and she gave me a confirmation # 1-815-747-297-64 Account ID: Atavius25

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