Complaint Review: eBay/PayPal

PayPal took my money instantly from my debit card on 11/3/2017 for two items on eBay, but the two vendors sold me two items that they did not have to sell, so I am supposed to get a refund, but eBay sent the refund to PayPal, and though eBay claims a refund was issued, the banking experts tell me there has not been one penny in the works that they can find. Now eBay tells me to take it up with PayPal. I refuse to do so, since PayPal is eBay's bank/money manager, and since when do you go to a business' bank for any refund...you go to the business. There is no way to contact PayPal anyway without having a PayPal account, especially since I have no phone and am unable to do phones...I am disabled from a head on collision...plus I live in an area that has zero cellular service, so no texting. Ebay simply washes its' hands of the situation, and tells me to contact PayPal...then does absolutely nothing. They even got haughty with me, when I told them the refund they claim I have is a lie...but the regulators and the administrator for both the bank and the card administrator tell me that were it there, they could see it, and there is nothing in the pipeline. If there were...it would transfer in minutes...not a month or more. Basically PayPal is getting a month long loan for free, and eBay is scamming me...lying through their teeth.

Ebay supposedly issued these two refunds for the cancelled transactions: ·Transaction Id 2DF60264V1947613L ·CounterParty Transaction Id 6S3307398N6381827 ·Invoice Id - - ·Parent Trx Id 83872098438542642 ·Transaction Type REFUND ·Status COMPLETED (DEBIT) ·Gross Amount USD 70.38 ·Fee Amount USD 2.04 ·Net Amount USD 68.34 ·Created Nov 16, 2017 ·Updated Nov 16, 2017 ·Transaction Id 2H552399MH730452S ·CounterParty Transaction Id 0X8286960C610712C ·Invoice Id - - ·Parent Trx Id 7E539436S11678116 ·Transaction Type REFUND ·Status COMPLETED (DEBIT) ·Gross Amount USD 252.12 ·Fee Amount USD 11.09 ·Net Amount USD 241.03 ·Created Nov 23, 2017 ·Updated Nov 23, 2017 Both above receipts are entirely bogus...there never was any refunds made to my account as they claim. Neither company has ever been the paragon of ethics...just like they now say PayPal is a completely separate entity...even though eBay's north campus and PayPal share the same address. They are two serpents intertwined inextricably, and both are totally dishonest. Item # 182321967047 - Shelter Logic sold by Róbert Kapás - Order Cancelled 11/23/2017 Item # 111873111639 - Great Stuff Pro sold by theenergyconscious - Order Cancelled 11/16/2017 These receipts claim the money was refunded, but the alleged refund never actually happened. Now my money still sits at PayPal, and truthfully I doubt that I will ever see that money again. You simply cannot trust PayPal...but truthfully, I won't be using eBay again either...they simply are just as dishonest and certainly not at all helpful...with virtually no customer service that actually functions. Ebay enables PayPal, and it is impossible to do eBay without involving PayPal...but eBay refuses to intercede on your behalf with PayPal. Customers trying to contact PayPal will find it to be a daunting task...difficult if not impossible. Though the deal took place on eBay, eBay does absolutely nothing to get me back my money.

Both companies should be ashamed, and both need to be prosecuted for abusing their customers. If like me, you think eBay has changed...think again. Never give them any money you cannot afford to lose, as you quite possibly will be ripped off...usually by the evil twin PayPal...with eBay being entirely complicit. Some things never change...I made a mistake even going back on eBay...they cannot be trusted. People tolerate eBay, but they have very few friends among the people who use them...vendors as well as buyers.