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  • Report:  #1421553

Complaint Review: ebay

ebay removed my negative feedback of dishonest seller Internet

  • Reported By:
    jkb — Florida United States
  • Submitted:
    Sat, January 06, 2018
  • Updated:
    Sun, January 07, 2018

I purchased an item that was poorly and inaccurately described. Seller listed a model number but since the item is no longer in production that model number did not yield any information. I did voluminous research to understand the item I was buying and based on the descritpion and pictures thought I was buying something very different than what was delivered. I immediately contacted the seller. He refused to take back the item and refund the hefty pruchase price of $250. I filed a Paypal claim, which was denied. I know that does not look good for me but the item was a specialty item and I don't believe the Paypal staff have any idea of what it is and therefore of why it was inaccurately described. I filed 2 appeals, which were also denied. I provided rheams of evidence, which was ignored. I could then not file an eBay claim because I had filed a Paypal claim, something no one told me. My only remaining recourse was to leave negative feedback for this dishonest seller, which eBay removed. eBay gives no recourse to buyers who were burned by dishonest sellers if a claim is denied, even if it was denied in error. Read feedback from buyers who burned in the same way I was. In fact eBay censors feedback from buyers and calls that a policy. I have been an eBay buyer and seller for 17.5 years. I will never purchase or sell another item on eBay. Shame on eBay for throwing buyers under the bus. I'll do my buying on Amazon from now on. Amazon knows what buyer protection means and they stand behind their promise. 

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