Complaint Review: EBAY Seller -Francisca Castillo

Beware of purchasing from  FRANCISCA CASTILLO  at 

electrolonghi@cfl.rr.com   selling on EBAY. 

She does not package her products well and/or sells things that do not work and WILL NOT stand behind her product - neither will PayPal.

AND do not buy anything in advance - more than a few days before you plan to use the product because I ordered an espresso maching a month in advance as a b'day present and it didn't work.  It wasn't packaged properly and either it was damaged in the shipping because it wasn't cushioned in the mail so it jostled around and was broken OR she sold me an already damaged product.  Who knows which one it was.  

I emailed her and she never responded.  In not knowing what to do and becoming depressed and upset that I had just thrown $120 away by paying her and then the product being a piece of crap - I didn't know what to do.  Finally a friend told me to contact PayPal so I did. They told me that I had 180 to file a report.  It had only been about 60 days since I recieved it, so I was well withint PayPals time frame.  

PayPal sided with her - saying that I needed to respond within a reasonable amount of time.  ?????? What the hell?  It is PayPals rule of 180 - I filed in aprox 60.   

So if you can't depend on PayPal to help the consumer - BEWARE OF THIS EBAY SELLER - FRANCISCA CASTILLO.  She will rip you off.  She doesn't package her items properly for shipping and she will not respond to your letters or accept your returns and you certainly will not have PayPal back you.

I just hope that I can save someone else the misery and from waisting $120.  That is alot of money to me... maybe to FRANCISCA CASTILLO or PayPal that is pocket change but I have to work for my money and $120 is alot of money for me.  I hope that I can save someone from the misery that I have been through.

JUST STAY AWAY FROM FRANCISCA CASTILLO