EBAY STORE: Impressive Weddings - Your Wedding Store - Karen Ann Weddings, Ruined my wedding, items did not arrive and though promised to refund my $400, did not Doylestown Pennsylvania
I ordered multiple items from an EBAY seller in June of this year for my wedding. I was assured that the items would arrive in time for my August 15th wedding, which they did not. I ordered $400 worth of items for my guest tables in a bulk shipment from the seller Impressive Weddings on EBAY- web site was www.yourweddingstore.org.
2 weeks prior to the wedding, I was starting to worry that these items had not arrived and emailed the seller but was assured that my items would arrive in time. The night before my wedding, heartbroken, I emailed and told them that I would OBVIOUSLY want a refund since the items had not arrived and I was in a panic to find things to put on my guest tables for the next day. I got an apology and a promise to refund my money.
When a couple of weeks went by, I contacted the seller again to ask where my refund was and was told that there had been a death in her family and that she hadn't been working much which was why my refund had been delayed. Stupid, naive me, I expressed my sympathy and waited for my refund. Weeks went by and when I inquired again on the status of my refund I was again reminded of the death in her family but promised a refund via US Post.
Weeks more passed and then she promised that it had been sent but she would call US Post to find out what happened to the money order she had sent. I asked for a refund via Pay Pal, which was how I had paid for the items but she insisted that the US Post office had already issued a new money order to me and that it would arrive any day.
Well, here we are at the end of Oct and I have not seen my $400. Not only did this woman ruin my wedding but I've been fighting tooth and nail since to get the money that she owes me. Now she simply does not return my emails and is operating under a different EBAY store- Karen Ann Weddings. Check her out at www.karenannweddings.com.
I have proof that this is the same person that I bought from as she sent me emails promising the refund from her new name...I even asked her why she was now operating under the new name of Karen Ann Weddings to which I received no reply....I wonder why. It's clear to me that she is simply moving on under a new name. I'd be curious to know how many other brides like me are out there out of money and with crushed wedding plans.
I cannot dispute her through PayPal as it's been over 45 days. I cannot disputer her through EBAY since I don't even have an Item number...being that it was a bulk shipment. The best that the EBAY online chat representative (the only medium through which I was able to communicate with anyone at EBAY about this matter) could do was tell me to email their customer support.
In any case, this individual needs to be stopped. I've pretty much accepted that she will not return my money but I am compelled to inform other brides to be about this method of purchasing wedding items...I thought EBAY was reputable and that I didn't have to worry but obviously it's not fail safe. I don't want anyone elses wedding day to be impacted like mine was...it is just too important of an event in one's life to be left to chance....you have to deal with reputable vendors. When word gets out that she's operating as Karen Ann Weddings she'll probably just make up another name on EBAY....who knows...maybe she's already got multiple aliases on there.
If anyone would like to see the emails from this seller promising me a refund and operating as both Impressive Weddings and later Karen Ann Weddings, I would be more than happy to forward them to you as well as the PayPal transaction record.
Nicole
Guelph, Ontario
Canada
13 Updates & Rebuttals
Anonymous
Los Angeles,California,
U.S.A.
Same Story...
#14Consumer Comment
Mon, May 18, 2009
I, too, have been victimized by Your Wedding Store/Impressive Weddings/Karen Ann or whatever you want to call them, and PayPal will not allow me to dispute my claim because it has been over 45 days. I have filed a complaint with the Internet Crime Complaint Center at ic3.gov.
Joe
Austin,Texas,
U.S.A.
WHY WASTE MONEY ON A BRIDEZILLA EXTRAVAGANZA WHICH IS GOING TO PROBABLY END IN DIVORCE ANYWAY?
#14Consumer Comment
Sun, March 01, 2009
I didn't think the money for my first wedding was well-spent.
It reminded me of a Hollywood set and I was too dazed and tired and stressed to enjoy it anyway.
And it ended in DIVORCE nine months later.
Good thing there was NO kids.
Kristina
San Antonio,Texas,
U.S.A.
Found more info on these phonies!
#14Consumer Comment
Sun, March 01, 2009
She has a facebook page. I have messaged her and think all of us should. She needs to know we won't give up and let her get away with this kind of fraud.
http://karenannweddings.com/2008/09/19/vistit-karen-ann-weddings-on-facebook/
Kristina
San Antonio,Texas,
U.S.A.
Count me in too. She ripped me off!!
#14Consumer Comment
Sat, February 28, 2009
I, too, bought from her off ebay in December 2008. She has never refunded my money or provided me with the product I bought. I bought 100 heart wine stoppers from her. She gave me excuses up until Feb 2009 then no return call or return emails.
I have tried NUMEROUS times and she will not respond at all. There are TWO websites she is selling out of and it's sick and very sad for us all. I can't believe this. She also was trying to do business as Philaweddings on ebay but it looks like that "name" is gone off ebay too.
Kristina San Antonio, Texas
U.S.A.
Kristina
San Antonio,Texas,
U.S.A.
Count me in too. She ripped me off!!
#14Consumer Comment
Sat, February 28, 2009
I, too, bought from her off ebay in December 2008. She has never refunded my money or provided me with the product I bought. I bought 100 heart wine stoppers from her. She gave me excuses up until Feb 2009 then no return call or return emails.
I have tried NUMEROUS times and she will not respond at all. There are TWO websites she is selling out of and it's sick and very sad for us all. I can't believe this. She also was trying to do business as Philaweddings on ebay but it looks like that "name" is gone off ebay too.
Kristina San Antonio, Texas
U.S.A.
Kristina
San Antonio,Texas,
U.S.A.
Count me in too. She ripped me off!!
#14Consumer Comment
Sat, February 28, 2009
I, too, bought from her off ebay in December 2008. She has never refunded my money or provided me with the product I bought. I bought 100 heart wine stoppers from her. She gave me excuses up until Feb 2009 then no return call or return emails.
I have tried NUMEROUS times and she will not respond at all. There are TWO websites she is selling out of and it's sick and very sad for us all. I can't believe this. She also was trying to do business as Philaweddings on ebay but it looks like that "name" is gone off ebay too.
Kristina San Antonio, Texas
U.S.A.
Kristina
San Antonio,Texas,
U.S.A.
Count me in too. She ripped me off!!
#14Consumer Comment
Sat, February 28, 2009
I, too, bought from her off ebay in December 2008. She has never refunded my money or provided me with the product I bought. I bought 100 heart wine stoppers from her. She gave me excuses up until Feb 2009 then no return call or return emails.
I have tried NUMEROUS times and she will not respond at all. There are TWO websites she is selling out of and it's sick and very sad for us all. I can't believe this. She also was trying to do business as Philaweddings on ebay but it looks like that "name" is gone off ebay too.
Kristina San Antonio, Texas
U.S.A.
D K
Jacksonville,Florida,
U.S.A.
If you paid through PayPal
#14Consumer Suggestion
Fri, February 13, 2009
File disputes with them and Ebay..... good luck to you both.
Chrissy
Richmond,Texas,
U.S.A.
I fear I am in the same boat
#14Consumer Suggestion
Fri, February 13, 2009
Dear Ontario,
I ordered 412.50 work of wedding table favors in the beginning of January. Before I ordered, I informed the seller, "Impressive Weddings" on ebay that I needed the favors by March. She told me to check out her other stores "You wedding store" and "Karen Ann Weddings" so that if I wanted to order something, I could combine the "free shipping".
Now I know it's not March, yet, a month and a half after paying and sending multiple emails to the seller and receiving no response and no merchandise, I filed a report with PAYPAL. Luckily, the 45 days has not passed yet. Not 5 minutes after I filed, I received several emails from the seller saying that I had not provided her with my name and address, the shipment had gotten lost, and that the candles that I ordered were out of stock, etc. I informed her that I had a copy of the email that provided that information. She said that she had send a refund through Pal Pal, but offered a lot of extras if I remade my order.
That was day before yesterday. I have not been credited the amount of the refund, and now ebay sent me an email saying that "Impressive Weddings" cancelled their account.
I am still waiting to find out how I am going to get my money back...
Nicole
Guelph,Ontario,
Canada
NOW SHE IS THREATENING ME WITH SLANDER- RICH HUH?
#14Author of original report
Wed, October 29, 2008
So now this seller has promised to return my money 4 months later via Pay Pal IF I remove this report. OH and she's reporting ME to Ebay because my threatening her is inappropriate!! Can you believe that??!! She says I'm slandering her and messing with her livelihood, etc....well isn't that rich? Here I am with a ruined wedding, out $400 and I am messing with HER? Why wouldn't I warn other brides-to-be about this???
Nicole
Guelph,Ontario,
Canada
NOW SHE IS THREATENING ME WITH SLANDER- RICH HUH?
#14Author of original report
Wed, October 29, 2008
So now this seller has promised to return my money 4 months later via Pay Pal IF I remove this report. OH and she's reporting ME to Ebay because my threatening her is inappropriate!! Can you believe that??!! She says I'm slandering her and messing with her livelihood, etc....well isn't that rich? Here I am with a ruined wedding, out $400 and I am messing with HER? Why wouldn't I warn other brides-to-be about this???
Nicole
Guelph,Ontario,
Canada
NOW SHE IS THREATENING ME WITH SLANDER- RICH HUH?
#14Author of original report
Wed, October 29, 2008
So now this seller has promised to return my money 4 months later via Pay Pal IF I remove this report. OH and she's reporting ME to Ebay because my threatening her is inappropriate!! Can you believe that??!! She says I'm slandering her and messing with her livelihood, etc....well isn't that rich? Here I am with a ruined wedding, out $400 and I am messing with HER? Why wouldn't I warn other brides-to-be about this???
Nicole
Guelph,Ontario,
Canada
NOW SHE IS THREATENING ME WITH SLANDER- RICH HUH?
#14Author of original report
Wed, October 29, 2008
So now this seller has promised to return my money 4 months later via Pay Pal IF I remove this report. OH and she's reporting ME to Ebay because my threatening her is inappropriate!! Can you believe that??!! She says I'm slandering her and messing with her livelihood, etc....well isn't that rich? Here I am with a ruined wedding, out $400 and I am messing with HER? Why wouldn't I warn other brides-to-be about this???