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  • Report:  #1522818

Complaint Review: eBay

eBay eBay and affiliates, eBay Headquarters, John Donahoe (President CEO and Director), Cornelius Boone (Chief People Officer), Stefanie Jay (Chief Business & Strategy Officer & Senior VP), Jamie Iannone (President and CEO) eBay has consistently lied, and engaged in deceptive business practices causing harm to our business resulting in stress and financial loss San Jose California

  • Reported By:
    Iamamarica — Town in Tennesse TN United States
  • Submitted:
    Sat, November 26, 2022
  • Updated:
    Sun, November 27, 2022

We sold a product on eBay to a private party (eBay customer).
We paid for signature and full coverage insurance. We  delivered the order to the Post Office. We
bought the shipping label through eBay services. We delivered the package to the Post Office. The
Post Office does not give receipts on shipping packages that have labels not printed in their
location. The package has been lost in shipping. The buyer wants a refund since they did not get
their order. eBay is insisting we give the buyer a refund BUT eBay has denied our claim for the  
insurance for the lost package. This is not the first time eBay has done such wrong things to us as
sellers . They still are profiting from the order, but we are being defrauded by eBay in this
action. They are destroying our incentive to even sell on their site. We paid for the service, the
insurance, delivered the item to the Post Office, and did our part in tracking, following up on the
order and everything. eBay is literally stealing from us, defrauding us, and engaging in deceptive
business practices. This is not the first time eBay has made erroneous decisions regarding our sales and customer relations. We are not the only sellers suffering from eBay's deceptive business practices.

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