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  • Report:  #691126

Complaint Review: ECig

ECig, ECig Direct This company us a scam, they trick people into buying the product at a low shipping fee only price andd then continue to keep charging your credit card additional charges. Naples, Florida

  • Reported By:
    Tina — Glen Burnie Maryland U.S.A.
  • Submitted:
    Sat, February 05, 2011
  • Updated:
    Sat, February 05, 2011

I ordered from this company and there was only a charge of $4.95 for shipping fee. This was a starter kit, nothing more. I did not receive it first of all and they are trying to say that I did. I asked who signed for it and they said it was not signed for through FEDEX. I was already irritated that I had not received and a few weeks later they charged my credit card with another charge of $109.90.

When I call them they said that I signed up for some ongoing offer, which I DID NOT. I told them that since I still have not received the startup kit and now that I see how this is just a scam, I told them to cancel everything and give me back my $4.95 and $109.90. They told me they cannot do that so I ended up hanging up on the rude customer service person and I will take this up with my credit card company.

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