ECM Home Service ECM Air Conditioning & Solar LIARS!! TAKE MONEY FOR YEARLY SERVICE CONTRAC, EXCUSES, SCARE TACTICS TO GET CUSTOMER TO BUY NEW TOLIET FROM "ECM" DON'T FIX SIMPLE PROBLEM, ORDER PARTS THEN WHEN YOU CALL "ECM" STALL YOU THEN FINALLY DON'T DELIVER PARTS FOR REPAIR. tELL CUSTOMER NOT COVEREDUNDER WARRENTY. Boynton Beach Florida
My huband and I are Senior Citizens!!!!
"ECM"Service company two times disappointed us. We signed up for a yearly service contract for plumbing repairs, electrical repairs, coverage on repairs and replacement parts for kitchen appliances and airconditioning.
My toliet didn't flush quick enough so I called and a very nice service guy showed up and immediatelly said we needed two new toilets. They weren't leaking they were only slow in flushing and probably only needed just new parts in the tank. I wasn't given the option to fix them just that he was ready to sign us up for two new Toto toilets. We gave a $200.00 deposit to the serviceman. When he left, 5 minutes later we came to my senses and called to cancel the order from ECM. They canceled the order but also the the serviceman was here to also check our microwave that was making a loud sound. When he told us it needed a new Resistor and a Capacitor and put in an order. Well when I canceled the toilets they also canceled the parts for the micro without informing us. When I called they gave me the run around have to speak to this one then that one. I kept calling and finally got a message they canceled order still checking will call me back now week and a half later called again and then run around again and then a message on my phone we don't replace parts. I have a written order form and signed to replace parts and guess what? no fixing of my microwave after the long run around they are not fixing the problem and they hung up on me.
They are a scam company!!! Take good money and give all excuses not to do the work.
Stay Away!!! Don't Trust!!! Liars!!! Stall Tactics!!!