Eco Canteen Price was suppossed to be around $10.00 for one order. Ordered two and have been charged $67.58 Milford Connecticut
Ordered two Eco Canteens at a price of $9.99 each. On my credit card bill I have been charged on July 17th $67.56.
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1 Updates & Rebuttals
EcoCanteen
United States of AmericaRe: The Above Complaint
#2UPDATE Employee
Wed, December 23, 2009
Dear Consumer,
I apologize if you misunderstood our offer. The EcoCanteen is $9.99 plus $5.95 shipping/handling and comes with a bonus insulated tote plus the shipping of $4.95 (the totes retail for an upwards of $12- $15 each). All together one adult bottle with an insulated tote comes to $20.89, which is less than Klean Kanteen and other competitors weve price checked, and their prices do not include a tote or shipping/handling charges. Customers are also asked if they would like to upgrade to a deluxe model that has a stainless steel lid and lifetime guarantee for an additional $7.95 each. The Kids EcoCanteen is $8.95 plus $4.95 shipping/handling and $4.95 shipping/handling for the tote. Never Spill Pull Tops (sports lids) are $4.95 and have no Shipping and Handling. And there is also an offer for rush shipment which is a flat rate of $7.84 in addition to the regular Shipping and Handling.
If you would like to go over your order and get a breakdown of the charges please feel free to contact customer service at 888.229.9543. We will be happy to break down the charges for you and answer any questions you may have.
Thank You,
EcoCanteen, Inc