Complaint Review: Eco-Tax Inc.

In the end of December 2011 Tony Kaith offered me 3 months of free service.

ECO-TAX charged me $60.00 on January 1st. Later a women from ECO-TAX contacted me and said that she would make a note so it would not happen again. She also implied that I will get a refund for $60.00 charge made in January. Obviously, nobody cares to make sure I get 3 months of free service nor a refund.

In addition, since November of 2011 I have been asking ECO-TAX to look into my 2010 state tax return. Despite multiple promises to do so I have yet to see any attempt to solve this issue.

So far ECO-TAX services leaves a lot to be desired.

On 2/1/12 5:03 AM, "ECO-TAX INC" <system@paysimple.com> wrote:

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Scheduled Payment Failure
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Dear Jolita ...... :

We recently tried to process your scheduled payment of $60.00 on 02/01/2012 and were unsuccessful.

This charge was attempted using your Visa account ending in 5400.  

To avoid future complications, please call us at (347)673-6360 to update your payment information, and to arrange for an alternate method of payment if necessary.  When you call, please reference the following Customer, Transaction, and Schedule IDs:

We hope to hear from you soon so that we can resolve this matter quickly.

Warm regards,
ECO-TAX INC
347 AVENUE X 1ST FL  
BROOKLYN, NY  11223
(347)673-6360
BILLING@ECO-TAX.COM
eco-tax.com