Print the value of index0
  • Report:  #1492805

Complaint Review: ECOMM MOVADGENCY S.L.

ECOMM MOVADGENCY, S.L. eWatch Sent a "smart" watch that has a factory malfunction. Will not respond to any communication MADRID Heron City Madrid, La Dehesa, Las Rozas de Madrid, Área metropolitana de Madrid y Corredor del Henares, Community of Madrid, Spain

  • Reported By:
    Dawn — Coquitlam British Columbia Canada
  • Submitted:
    Wed, March 11, 2020
  • Updated:
    Wed, March 11, 2020
  • ECOMM MOVADGENCY, S.L.
    C/DUBLIN 1 28232
    MADRID, Heron City Madrid, La Dehesa, Las Rozas de Madrid, Área metropolitana de Madrid y Corredor del Henares, Community of Madrid, Spain
    Spain
  • Phone:
    +34 91 198 80 49
  • Category:
    , ,

I ordered an "eWatch" for my husband as a Christmas gift. Watch does resemble those featured in photo and does not provide promised attributes

Watch apparently has a "factory malfunction" and will not charge beyond 12 hours; therefore uselessfor tracking sleep patterns

Watch band size is extremely small (child size?); certainly not an average man's size

Watch is advertised as being made in Germany using German technology; however, the watch is manufactured in China

Company will not respond to communication (have sent 25+ emails that remain unanswered)

Company indicated that they would send a new watch that worked, however, they have not responded to communication attempts nor have I recieved a new watch or any indication that one has been shipped

WARNING: Do not purchase this watch; it is made with cheap materials. Use a reliable smart watch company that backs their products (ie. Apple, FitBit, Garmin, Samsung)

Respond to this Report!