econo pick i i paid them$44 on 8/26/16 for the purchase, received broken item,emailed but getting the run around ZhuHaiShiGuangDong 519000 china Nationwide
i purchased a clock online for a total of $44.00 on august 26, 2016. when i received the clock it didn't work.
i emailed the company, which seems to be in China, (but you wouldn't know that from the site), on 09/13/16 when i finally received it and made them awaire of the problem. (they guarantee their products) this is the response i received:
'We will do the needful and let you know the status soon" so i waited, then i had to send them another email on October 10, 2016 with no response as of yet other than the same response i received the first time. they say satisfaction guaranteed, but i haven't seen any and it's been 2 months.
i am on social security and cannot just "give away" $44.00.
please let me know what else i can do to either get another clock, or a refund. I used my bank debit card to pay for this.
thank you for anything you can do.
the return address on the box is:
zeng zhijian
Pingtung NanpingIndustrial Park
Road 122 6th floor
ZhuHaiShi Guangdong 519000
CHINAi