Complaint Review: Economic Education Systems

My husband fell victim to the "secured credit card" sales pitch and ended up paying a $300 set up. We later complained that we never received the card, and were sent a "credit repair kit." We were told we could return the package for a complete refund IF we sent the original mailing label. I photocopied it for our records and sent the package back to the indicated address REGISTERED mail. Someone signed for it and we received a receipt of delivery.

After contacting the company several times we were told we were #1-mailed a check a week prior and should expect it #2 Would be credited to our checking account in 5-10 business days. We have been assured that #2 has happened every month since November and we have been "mailed" a check on 5 different occassions.

We've seen neither. It's too late to reverse the EFT from our checking account and we'll probably never see the money! Even the so called, "Credit Manager", Shelley Ann Tomlinson won't return my calls or come to the phone when she's "paged".

Leanna
Waterloo, Iowa
U.S.A.