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  • Report:  #1206995

Complaint Review: ecyclebest.com

ecyclebest.com ecyclebest is a rip-off Sparks Nevada

  • Reported By:
    John — Honolulu Hawaii
  • Submitted:
    Thu, February 05, 2015
  • Updated:
    Thu, February 05, 2015

Do not be fooled by ecyclebest's deception.  It's a total scam.  Bait and switch

They sent me $9 after quoting me something much higher for my iPhone - which is in excellent condition

Customer services takes forever to reach anyone.  And when you do, they are argumentative

I was on hold for 20 minutes to reach the first person - who then put me on hold for another 15 minutes only to be disconnected.  

I have sent three messages via their customer support email / portal and have not recieved any communications.  

As I type this, I"ve been on hold for 15 minutes and the call was just dropped. 

Time to call the BBB

 

 

1 Updates & Rebuttals


johnmac808@hotmail.com

Honolulu,
Hawaii,

ecyclebest.com update from the BBB

#2Author of original report

Thu, February 05, 2015

First off:

Customer service is horrible. 

They will NOT help at all no matter what you say or request

I was put on hold again - only to find out if your hold time is over 10 minutes they automatically hang up on you.  


I called the Better Business Bureau and they are well aware of this company:  

1490 Complains in 3 years!

go to BBB.org and see for yourself - they are Sparks, NV

Now onto the Attorney General

 

 

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