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  • Report:  #1492796

Complaint Review: Eddbarry motors

Eddbarry motors Sold us a car with a blown motor that was causing problems since the day we got it and then ignored us and blocked all communication when we confronted them about it in Nanaimo BC

  • Reported By:
    Kris — Parksville BC Canada
  • Submitted:
    Wed, March 11, 2020
  • Updated:
    Wed, March 11, 2020

Worst experience ever with this dealership . Do not trust them they will not be truthful with you. We purchased a car from them less then 3 months ago promised and assured everything was inspected and was a great car with no issues with warranty .

The Day we drove it away the problems started with misfiring, burning ridiculous amounts of oil ,puffing clouds of blue smoke exhaust , burning smell in cab , smoke from under the hood they said was residual oils from recent work that they did that never went away. It overheated several times also and we then noticed the radiator fans never worked .no power and wasnt shifting properly. We returned it 4 times for repairs they never fixed the car .

They kept telling us it was a different part everytime and never fixing any issues. They never gave us a proper diagnosis after several requests of what was going on . We finally had enough and had no faith in them after we gave them several chances to repair the car or at least give us a proper diagnosis.

We found our own mechanic to diagnose the car within an hour he told and showed us proof the motor was completely shot . The piston and valve rings were gone from the beginning . Air filter soaked and intake full of oil .spark plugs burned out. Basically said the motor was worthless. Its something that could have not been missed for the amount of times that eddbarry motors had taken it to there mechanics.

They chose not to disclose this information to us and kept "bandaid fixing it " in hopes it would see us past our warranty. When we finally confronted them that we found out what was really wrong with the car they would not help us in anyway to figure out a solution , give us a refund or communicate with us at all.

 

1 Updates & Rebuttals


Momo

United States

Let Me Guess

#2Consumer Comment

Wed, March 11, 2020

 You say the day you bought it this "evidence" shows up of a bad engine. Did you even bother to TEST DRIVE this thing?

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