Edel & Stark Deposit Scam..Kept Money for Nothing! Zurich
This company rents cars in Zurich, Switzerland. I made a reservation and the car showed up 2.5 hours later. They charged me first for the daily rental amount, which was $2k. Then they charged the 'deposit' amount separate.
Only, something was wrong with their portable pos machine. I called Amex to make sure it wasn't my card. It wasn't. Their machine didn't work and they couldn't get the deposit. So I didn't take the car. The problem? They want to keep the $2k. I charged it back on my card but the whole encounter made me very suspicious of this company's business practices.
This is the kind of place that nicks your deposit when you return the car just as a normal way of doing business. I've seen this before at disreputable firms. The boss Ben L isn't a very reasonable guy.