Complaint Review: Edison Street Motors

After securing an appointment to get a NYS inspection, I brought my vehicle to Metro Mike on the good word of a friend who was a customer. The first words out of Mike's mouth were, "why did you bring this here". Ummm because I had an appointment and it needs an inspection. He suggested three other places to get an inspection then asked why I was not using any of them. He insinuated that I was looking for him to do an "easy" inspection. I told him to go for it, give it the hardest inspection you can, I'm fine with it. He then handed me the key back, why not just tell me on the phone you don't want to do it?

Mikey, my car has 29,000 miles on it, I'm a certified mechanic, active member of AFST and once held a state inspector's license. Furthermore, my car is far more road worthy than half the scrap metal you have in the yard. As the son of a auto dealer / head mechanic for more than forty years I know when a mechanic is being a d**k and you were a d**k with flashing Christmas lights. Here's hoping you go out of business, you take appointments then turn away business in a global downturn, really great business model you have there! Don't worry Mikey, I'll never bring so much as a lawn mower to you and I will sully your name all over the city of Syracuse, as I suggested when we parted "go make love to yourself" you half a**ed business owner..

PS I got inspected in twenty minutes at a competitor, nothing was found out of order...

Jack
Syracuse, New York
U.S.A.