Complaint Review: EDMDesigns

See... there she goes again. As though, CINDY, nobody sees through the thin veil of self promotion and the plug for your own website. And nice job on providing your own accolades, not transparent at all...

The problem once again here, as well as other forums, is that you assume, CINDY, that everyone else is as unintelligent and gullible as you are, and that when you write the things that you do that people will actually buy your garbage just because you uttered it.

In reality, the vast majority of the educated public sees the same thing, a nutter with an agenda and then in a lame attempt to maintain your already blown cover, you opt instead for a link to yourself and self-invented words of praise. Anyone reading sees this INSTANTLY, but you actually believe that the populace is dumb and doesn't get it. You don't even realize that you insult your reader by making the assumption that their not bright, and you ultimately insult yourself by being dim enough to think your nonsense will actually fly.

But by all means, keep trying. We all find it terribly amusing.

I have no idea who this Grace person is, but if you still feel so obviously threatened by her, perhaps you should get yourself a good lawyer, and maybe a therapist (or two).  You certainly seem to have worked yourself into a tizzy there.  Here's a hint.  People will take you a lot more seriously if you lay off of the capslock key and the bold face.  You'll get more sympathy with honey than you will with vinegar, so If I were you I'd try some anger management classes, OK?

Since you were kind enough to provide her first and last name, a quick Google showed me her website at http://www.Rivkasmom.com.  I wish I'd found her shop first.  Her work is very different from yours.  It's far more intricate and well thought out, not to mention that her prices are much more realistic.  At least I know where I'll be shopping from now on.  Thanks for the tip.

Alright, here's the REAL story with EDMDesigns and the ALLEGED consumer, who is ACTUALLY a person who calls herself RivkasMom, a.k.a. Grace Acosta (or just Grace as she likes to call herself).

GRACE ACOSTA is an extremely unstable individual who USED to sell her, ahem... "wares" on the marketplace known as Etsy. Being self-admittedly unstable, GRACE ACOSTA used numerous secondary Etsy accounts to falsely "purchase" TENS OF THOUSANDS OF DOLLARS worth of goods from the seller known as EDMDesigns (GRACE'S larger and much more successful competitor). MS. ACOSTA was not satisfied to falsely purchase just a FEW of the competitor's goods, she purchased HUNDREDS OF ITEMS each visit, wiping out her competitor's shop of ALL GOODS. This occured to the tune of well over $100,000.00 worth of false purchases. Because she did not have to pay immediately upon checkout she could do this over and over again.

Once administrators at Etsy discovered what was going on, GRACE ACOSTA'S seller account on Etsy was terminated - IMMEDIATELY. That, of course, sent GRACE into a tailspin. She then went on a rampage and kept making new false accounts and made a sport of "buying" ALL of EDMDesigns goods from their store, completely emptying the shop of all goods...

BUT... as you can see, with someone who is unstable, the issue never goes away, and now, some 2 YEARS LATER, she is STILL obsessed and trying to strike out in some weak and pathetic way. It is sad.

Nonetheless, let it be known that EDMDesigns is a wonderful seller whom I have encountered personally and who is so delightful and such a pleasure to do business with, I have since become well acquainted with the seller and all of their staff. NO SUCH TRANSACTION occured as the "customer" states. Period. And should a situation arise in which anything EDMDesigns sells is less than perfect, they stand behind their work 100%.

Although anyone with thousands of sales is bound to encounter a negative experience now and then, and in those cases any comments EDMDesigns leaves are certainly well-justified and warranted, here are some GENUINE examples of the typical feedback that EDMDesigns receives over nearly 2 years of sales and that buyers continuously leave for EDMDesigns:

"Gorgeous Ring! The pictures do not do it justice! Great communication with seller! Speedy shipping! I'm very pleased." - 2.22.10

"This seller makes incredible pieces that are even more breathtaking in person than online. These made the perfect gift for my boyfriend and he can't wait to get more shirts with french cuffs!" - 2.16.10

"Beautiful Ring. Better than picture. Ricky is such a sweet person. Bought this ring as an engagement. Thank you! We'll be back to purchase more of your beautiful jewelry art." - 1.28.10

"It took me a while to figure out how to leave feedback - just wanted to say that these earrings are truly gorgeous and were much admired at the party I wore them to. Many people had never heard of steampunk before. I am very happy with them and have recommended your shop to several of my friends. Your designs are so unique and elegant with an edge; and your service was impeccable - thank you again for expediting my request to meet my schedule. I will be saving up to buy more of your pieces for sure." - 1.22.10

"Beautiful piece. The quality is unreal. Looks even better in real life vs the pictures. Seller got the items delivered half way around the world to me on short notice. All items were delivered as promised on the day promised. A very pleasurable experience all together." - 1.22.10

"I got this for my girlfriend to celebrate seven months together, and the necklace is incredibly beautiful and well-made, and has a lot of sentimental value. Not only that, but the customer service I got was nothing shy of impeccable. I'd recommend both this product and this store to anyone looking to put a smile on their loved one's face." - 1.19-10

And it goes on and on...

"extremely professional and responsive. delivered on time under pressure and provided wonderful customer care and attention." - 8.19.09

"My experience with this seller was excellent for many reasons. Firstly, I had a very speedy response to my email contacting the seller about the item I had purchased. I wished to have the item shipped overnight and Ricky worked with me personally to accommodate that wish. A new invoice was emailed to me immediately after the terms were agreed upon and included the quoted price adjustment. Once paid, my order was processed without delay and the item arrived the next morning. The necklace was a parting gift and I had very little time before it would be too late to give it in person. Ricky was sensitive to this and made every effort to make my little dream come true. From start to finish it took two and half days to buy and receive the item. The necklace itself was beautiful and the excellent photographs on the site let me know ahead of time I would not be disappointed. Finally, the necklace did its job; she said that it was, "the best gift she had ever received". She was completely floored and couldn't stop smiling. Only such a unique and beautiful piece of work could elicit that response! Thank you, Ricky." - 8.10.09

"My mother and mother-in-law were touched by this gift of TIME and love the gorgeous watch movements. Thank you again for your artistry, your fast efforts in getting them ready and shipped, and for being so kind during the process. If I have another occasion for such a gift, I'll come looking again for your work!" - 5.29.09

"Not only are the things in this shop beautiful (and even prettier in the palm of my hand) but the communication is excellent. When I clarified that I needed it rush-ordered, you bent over backwards to get it to me by the time I needed at great inconvenience to you. I am absolutely delighted. A very good experience. Thank you so much for making it work out for me. My dad will be thrilled by these cufflinks." - 12.20.08

"I am obsessed with my ring, absolutely obsessed. This is perfect, exactly what I wanted. Ricky helped me figure out what would work for me and designed this ring precisely as I imagined it! Great to work with and will definietly work with again!!!!" - 11.23.08

"The necklace came today and I am amazed and thrilled with the attention to detail and the beauty of this work of art. Thank you, thank you, thank you. Because of people like you I LOVE Etsy!" - 11.14.08

"I absolutely love my one of a kind, conversation starting, creatively designed Steam-Punkette rose ring! Ricky has been and has continued to be Grrreat in correspondence and the craftsmanship is FIVE STAR, Thumbs Up, You rock, and Beyond. I am a devoted fan and will continue to buy from my fave seller :) Much peace, joy, and success to you! Cheers from your buddy in Sunny D!" - 9.03.08

Whomever might stumble onto this very sad attempt by another to do damage to someone who is exceptionally talented, do yourself the service of visiting the EDMDesigns shop:

edmdesigns.etsy.com

If you have any doubt, you can start with their feedback:

etsy.com/people/edmdesigns/feedback

Alright, here's the REAL story with EDMDesigns and the ALLEGED consumer, who is ACTUALLY a person who calls herself RivkasMom, a.k.a. Grace Acosta (or just Grace as she likes to call herself).

GRACE ACOSTA is an extremely unstable individual who USED to sell her, ahem... "wares" on the marketplace known as Etsy. Being unstable, GRACE ACOSTA used numerous secondary Etsy accounts to falsely "purchase" TENS OF THOUSANDS OF DOLLARS worth of goods from the seller known as EDMDesigns (GRACE'S larger and much more successful competitor). MS. ACOSTA was not satisfied to falsely purchase just a FEW of the competitor's goods, she purchased HUNDREDS OF ITEMS each visit, wiping out her competitor's shop of ALL GOODS. This occured to the tune of well over $100,000.00 worth of false purchases. Because she did not have to pay immediately upon checkout she could do this over and over again.

Once administrators at Etsy discovered what was going on, GRACE ACOSTA'S seller account on Etsy was terminated - IMMEDIATELY. That, of course, sent GRACE into a tailspin. She then went on a rampage and kept making new false accounts and made a sport of "buying" ALL of EDMDesigns goods from their store, completely emptying the shop of all goods...

BUT... as you can see, with someone who is unstable, the issue never goes away, and now, some 2 YEARS LATER, she is STILL obsessed and trying to strike out in some weak and pathetic way. It is sad.

Nonetheless, let it be known that EDMDesigns is a wonderful seller whom I have encountered personally and who is so delightful and such a pleasure to do business with, I have since become well acquainted with the seller and all of their staff. NO SUCH TRANSACTION occured as the "customer" states. Period. And should a situation arise in which anything EDMDesigns sells is less than perfect, they stand behind their work 100%.

Although anyone with thousands of sales is bound to encounter a negative experience now and then, and in those cases any comments EDMDesigns leaves are certainly well-justified and warranted, here are some GENUINE examples of the typical feedback that EDMDesigns receives over nearly 2 years of sales and that buyers continuously leave for EDMDesigns:

"Gorgeous Ring! The pictures do not do it justice! Great communication with seller! Speedy shipping! I'm very pleased." - 2.22.10

"This seller makes incredible pieces that are even more breathtaking in person than online. These made the perfect gift for my boyfriend and he can't wait to get more shirts with french cuffs!" - 2.16.10

"Beautiful Ring. Better than picture. Ricky is such a sweet person. Bought this ring as an engagement. Thank you! We'll be back to purchase more of your beautiful jewelry art." - 1.28.10

"It took me a while to figure out how to leave feedback - just wanted to say that these earrings are truly gorgeous and were much admired at the party I wore them to. Many people had never heard of steampunk before. I am very happy with them and have recommended your shop to several of my friends. Your designs are so unique and elegant with an edge; and your service was impeccable - thank you again for expediting my request to meet my schedule. I will be saving up to buy more of your pieces for sure." - 1.22.10

"Beautiful piece. The quality is unreal. Looks even better in real life vs the pictures. Seller got the items delivered half way around the world to me on short notice. All items were delivered as promised on the day promised. A very pleasurable experience all together." - 1.22.10

"I got this for my girlfriend to celebrate seven months together, and the necklace is incredibly beautiful and well-made, and has a lot of sentimental value. Not only that, but the customer service I got was nothing shy of impeccable. I'd recommend both this product and this store to anyone looking to put a smile on their loved one's face." - 1.19-10

And it goes on and on...

"extremely professional and responsive. delivered on time under pressure and provided wonderful customer care and attention." - 8.19.09

"My experience with this seller was excellent for many reasons. Firstly, I had a very speedy response to my email contacting the seller about the item I had purchased. I wished to have the item shipped overnight and Ricky worked with me personally to accommodate that wish. A new invoice was emailed to me immediately after the terms were agreed upon and included the quoted price adjustment. Once paid, my order was processed without delay and the item arrived the next morning. The necklace was a parting gift and I had very little time before it would be too late to give it in person. Ricky was sensitive to this and made every effort to make my little dream come true. From start to finish it took two and half days to buy and receive the item. The necklace itself was beautiful and the excellent photographs on the site let me know ahead of time I would not be disappointed. Finally, the necklace did its job; she said that it was, "the best gift she had ever received". She was completely floored and couldn't stop smiling. Only such a unique and beautiful piece of work could elicit that response! Thank you, Ricky." - 8.10.09

"My mother and mother-in-law were touched by this gift of TIME and love the gorgeous watch movements. Thank you again for your artistry, your fast efforts in getting them ready and shipped, and for being so kind during the process. If I have another occasion for such a gift, I'll come looking again for your work!" - 5.29.09

"Not only are the things in this shop beautiful (and even prettier in the palm of my hand) but the communication is excellent. When I clarified that I needed it rush-ordered, you bent over backwards to get it to me by the time I needed at great inconvenience to you. I am absolutely delighted. A very good experience. Thank you so much for making it work out for me. My dad will be thrilled by these cufflinks." - 12.20.08

"I am obsessed with my ring, absolutely obsessed. This is perfect, exactly what I wanted. Ricky helped me figure out what would work for me and designed this ring precisely as I imagined it! Great to work with and will definietly work with again!!!!" - 11.23.08

"The necklace came today and I am amazed and thrilled with the attention to detail and the beauty of this work of art. Thank you, thank you, thank you. Because of people like you I LOVE Etsy!" - 11.14.08

"I absolutely love my one of a kind, conversation starting, creatively designed Steam-Punkette rose ring! Ricky has been and has continued to be Grrreat in correspondence and the craftsmanship is FIVE STAR, Thumbs Up, You rock, and Beyond. I am a devoted fan and will continue to buy from my fave seller :) Much peace, joy, and success to you! Cheers from your buddy in Sunny D!" - 9.03.08

Whomever might stumble onto this very sad attempt by another to do damage to someone who is exceptionally talented, do yourself the service of visiting the EDMDesigns shop:

www.edmdesigns.etsy.com

If you have any doubt, you can start with their feedback:

www.etsy.com/people/edmdesigns/feedback

Also, be sure that the story won't end here. GRACE will be back here in an attempt to create some fantasy world of a THOUSAND dissatisfied "buyers" and others that are inventions of her own creation, but we (the sane people) can see through that. And it doesn't take a genius to figure out that GRACE will actaully take the immense amount of time required to gleen every negative word ever written in some 144 pages of feedback (well over 2,800 feedbacks) and post them here. Just follow the links above and judge for yourself... So what are you waiting for? Go visit their shop and see what all the FUSS is about - and enjoy!

Alright, here's the REAL story with EDMDesigns and the ALLEGED consumer, who is ACTUALLY a person who calls herself RivkasMom, a.k.a. Cynthia Grace Acosta (or just Grace).

GRACE ACOSTA is an extremely unstable individual who USED to sell her, ahem... "wares" on the marketplace known as Etsy. Being self-admittedly unstable, GRACE ACOSTA used numerous secondary Etsy accounts to falsely "purchase" TENS OF THOUSANDS OF DOLLARS worth of goods from the seller known as EDMDesigns (GRACE'S largest and much more successful competitor). MS. ACOSTA was not satisfied to falsely purchase just a FEW of the competitor's goods, she purchased HUNDREDS OF ITEMS each visit, wiping out her competitor's shop of ALL GOODS. This occurred to the tune of well over $100,000.00 worth of false purchases.

Once administrators at Etsy discovered what was going on, GRACE ACOSTA'S seller account on Etsy was terminated - IMMEDIATELY. That, of course, sent GRACE into a tailspin. She then went on a rampage and kept making new false accounts and made a sport of "buying" ALL of EDMDesigns goods from their store, completely emptying the shop of all goods...

BUT... as you can see, with someone who is unstable, the issue never goes away, and now, some 2 YEARS LATER, she is STILL obsessed and trying to strike out in some weak and pathetic way. It is sad.

Nonetheless, let it be known that EDMDesigns is a wonderful seller whom I have encountered personally and who is so delightful and such a pleasure to do business with, I have since become well acquainted with the seller and all of their staff. NO SUCH TRANSACTION occurred. Period. And should there ever be a situation where anything that EDMDesigns sells is less than perfect, EDMDesigns stands behind their work 100%.

Although anyone with thousands of sales is bound to encounter a negative experience now and then, and in those cases any comments left by EDMDesigns are certainly well-justified and warranted, here are some GENUINE examples of the typical feedback that has been received over nearly 2 years worth of sales and that buyers continuously leave for EDMDesigns:

"Gorgeous Ring! The pictures do not do it justice! Great communication with seller! Speedy shipping! I'm very pleased." - 2.22.10

"This seller makes incredible pieces that are even more breathtaking in person than online. These made the perfect gift for my boyfriend and he can't wait to get more shirts with french cuffs!" - 2.16.10

"Beautiful Ring. Better than picture. Ricky is such a sweet person. Bought this ring as an engagement. Thank you! We'll be back to purchase more of your beautiful jewelry art." - 1.28.10

"It took me a while to figure out how to leave feedback - just wanted to say that these earrings are truly gorgeous and were much admired at the party I wore them to. Many people had never heard of steampunk before. I am very happy with them and have recommended your shop to several of my friends. Your designs are so unique and elegant with an edge; and your service was impeccable - thank you again for expediting my request to meet my schedule. I will be saving up to buy more of your pieces for sure." - 1.22.10

"Beautiful piece. The quality is unreal. Looks even better in real life vs the pictures. Seller got the items delivered half way around the world to me on short notice. All items were delivered as promised on the day promised. A very pleasurable experience all together." - 1.22.10

"I got this for my girlfriend to celebrate seven months together, and the necklace is incredibly beautiful and well-made, and has a lot of sentimental value. Not only that, but the customer service I got was nothing shy of impeccable. I'd recommend both this product and this store to anyone looking to put a smile on their loved one's face." - 1.19-10

And it goes on and on...

"extremely professional and responsive. delivered on time under pressure and provided wonderful customer care and attention." - 8.19.09

"My experience with this seller was excellent for many reasons. Firstly, I had a very speedy response to my email contacting the seller about the item I had purchased. I wished to have the item shipped overnight and Ricky worked with me personally to accommodate that wish. A new invoice was emailed to me immediately after the terms were agreed upon and included the quoted price adjustment. Once paid, my order was processed without delay and the item arrived the next morning. The necklace was a parting gift and I had very little time before it would be too late to give it in person. Ricky was sensitive to this and made every effort to make my little dream come true. From start to finish it took two and half days to buy and receive the item. The necklace itself was beautiful and the excellent photographs on the site let me know ahead of time I would not be disappointed. Finally, the necklace did its job; she said that it was, "the best gift she had ever received". She was completely floored and couldn't stop smiling. Only such a unique and beautiful piece of work could elicit that response! Thank you, Ricky." - 8.10.09

"My mother and mother-in-law were touched by this gift of TIME and love the gorgeous watch movements. Thank you again for your artistry, your fast efforts in getting them ready and shipped, and for being so kind during the process. If I have another occasion for such a gift, I'll come looking again for your work!" - 5.29.09

"Not only are the things in this shop beautiful (and even prettier in the palm of my hand) but the communication is excellent. When I clarified that I needed it rush-ordered, you bent over backwards to get it to me by the time I needed at great inconvenience to you. I am absolutely delighted. A very good experience. Thank you so much for making it work out for me. My dad will be thrilled by these cufflinks." - 12.20.08

"I am obsessed with my ring, absolutely obsessed. This is perfect, exactly what I wanted. Ricky helped me figure out what would work for me and designed this ring precisely as I imagined it! Great to work with and will definietly work with again!!!!" - 11.23.08

"The necklace came today and I am amazed and thrilled with the attention to detail and the beauty of this work of art. Thank you, thank you, thank you. Because of people like you I LOVE Etsy!" - 11.14.08

"I absolutely love my one of a kind, conversation starting, creatively designed Steam-Punkette rose ring! Ricky has been and has continued to be Grrreat in correspondence and the craftsmanship is FIVE STAR, Thumbs Up, You rock, and Beyond. I am a devoted fan and will continue to buy from my fave seller :) Much peace, joy, and success to you! Cheers from your buddy in Sunny D!" - 9.03.08

Whomever might stumble onto this very sad attempt by another to do damage to someone who is exceptionally talented, do yourself the service of visiting the EDMDesigns shop:

www.edmdesigns.etsy.com

If you have any doubt, you can start with their feedback:

www.etsy.com/people/edmdesigns/feedback

Also, be sure that the story won't end here. GRACE will be back here in an attempt to create some fantasy world of a THOUSAND dissatisfied "buyers" and others that are inventions of her own creation, but we (the sane people) can see through that... At least I am glad to have this opportunity to sing the praises of EDMDesigns and am thankful for any business these shenanigans might send their way... So go visit their shop and enjoy!

More info.  I couldn't include a link in my original post, but if you go to her website, check out the feedback she leaves for people, and her negative feedback too.  This is what she left for me:

"YOU HAVE SOME NERVE!  As a new memeber of Etsy you have A LOT to learn here before you can expect to have ANY success as a Seller. Your first lesson to learn is proper communications and responsibilty. When you get those down to a perfected science, you may then entertain the notion of becoming some sort of *cough cough* "Seller" as HOME OF THE BAD EGG, as your name indicates.

SELLERS BEWARE OF THIS LOOSE CANNON !!"



Really classy and professional, right?