Complaint Review: EDP Card Reporting MasterCard Prime Mutual Card Platinum Membership DES

On July 25, 2006 my daughter was on their web site and was eronously mislead to giving them her banking information as a verification. She was charged $14.95 memership fee and $159.95 When she learned of the $14.95 she tried to cancell when she was on their web site but EDP had already stolen her $$$$. We called Bank of America two days later when we saw her account was overdrawn. Initially she had only $2.00 in her account at BOA and BOA paid the check and debit and put her account in overdraft. My daughter is a single mother with no job and in collge this $210. caused an extreme hardship and as of today her account is still overdrawn b/c we do not have the money to deposit.We did talk to someone at EDP after at least 20 attempts and was told they had no record of her. Shen called back two days later and said they would refund her the $$ by mail it has been 60 days and the check has never come. This makes me so angry that no on can help us! BOA refused to reverse the charges when they had enough time and says that we can not file a fraud claim. EDP also told us if it was fraud we had to file a report with the police Dept.and they would trace our ISP number.

Carolyn
charlotte, North Carolina
U.S.A.