Complaint Review: EDP Reporting Prime Mutual Card

Once again another person has been ripped off from this company. The sad thing is I knew nothing about this site or searched anything until I was ripped off I wish I would have used better sense than I did. Like everyone I have called with no answer, left a e-mail to be told I could not get my money back and then I had a live chat where I was just left because the lady had no idea what to say to me. I would appreciate anyones help in how to get my money back from the bank or anything. I am crying in shame because I allowed this to happen to me and by no means am I a dumb person so how was I convinced to be so stupid. I do not know all I know is that most people here I am sure are not stupid and we all were scammed the same way.

As if I do not have enough problems with money here it is Christmas when money is tight and I just somehow blow away 159.95. That is a lot of money to me. So below I will paste a conversation I also had with EDP Reporting and if anyone can tell me how they got their money back please let me know and I would love to be in a class action lawsuit if anyone has one I would greatly become invoved.

Welcome Danielle! Please hold while we contact a representative. If a representative does not respond in a few seconds, then he/she is not available at this time.

You are now speaking with Jasmine of Customer Service.

Jasmine: Hi this is Jasmine Jones, please give me your social security number so i can access your order.

Danielle: is there any other way you can identify me..i have already been scammed once and do not feel comfortable giving you my ss #

Jasmine: Give me a moment.

Jasmine: Can you verify your address, DOB, E-mail address, and Mothers Maiden Name.

Jasmine: hello?

Danielle Howard: my address is

Jasmine: I show an address on

Danielle Howard: yes that is my physical

Jasmine: You had until 11/22/06 to contact us, Your first date of contact is 11/28/06

Danielle: 11/22/06 was the day my account was debited

Danielle Howard: and everytime i talk to someone the date change

Jasmine: The date you applied has never changed

Danielle: you can not get through the the phone number whatsoever

Danielle: so i am suppose to have three days correct?

Jasmine: That is why we give the option to email, as you did on the 28th

Danielle: can you explain to me why you can never get anyone on the phone? and then you are told you will be contacted within 24-48 hrs which will automatically put you pass your 3 days...i tired calling no one will answer

Danielle: also can you show me the terms and conditions because i was very unaware or them...and i know a lot of people were also....

Jasmine: No you can send an email, fax

Danielle: by california law you can not be charged for services that were not renedered...what services have been performed to me?

Danielle: rendered

Jasmine: Do you want the card order closed out or left as is?

Danielle: by california law you can not be charged for services that were not renedered...what services have been performed to me?

Danielle: what services have been rendered to me??

Jasmine: You ordered a prepaid debit card and it is being processed according the terms and conditions you agreed to

Danielle: what are the terms and conditions?

Danielle: I would never have ever submitted to pay for a card..that is a stupid thing to do.....do you not agree?

Jasmine: Yes you have to agree to and authorize the terms and conditions several times.

Danielle: ok so what and condition and can you please provide me with proof where i agreed to them several times???

Danielle: sorry what are the terms and conditions and can you provide me with proof where i agreed to them several times

Jasmine: Yes I will mail out your completed order.

Jasmine: You can also revisit the order site at www.primemutualcard.com

Danielle: ok and can i also have a phone number i can talk to a person???

Jasmine: 800-430-0672 Ext 121

Danielle: when i visit the site is it going to give me my terms and conditions and also proof where i approved all these terms and conditions?

Jasmine: Yes, and I will mail out the completed app you filled out.

Danielle: can the app not be e-mailed to me?

Danielle: i know you probably think i am a butt or very aggravating and i am.....you would be also if you paid for something and have nothing to show for it at all

Jasmine: For security purposes it is not allowed.

Danielle: so i am only allowed to talk to someone about being charged through e-mail and to give my personal info and you are telling me for security reasons you can not e-mail me the terms and conditions and also my applicaiton?? it was ok to do the transaction online but not to get my application to my e-mail...i demand it to be e-mailed to me today.....i have been in touch with the federal trade commission and also California department of consumer affairs and I am allowed to view what i have agreed to by law...

Your party has left this session.

Of Course she has to leave there was not a answer to my question.

Danielle
Old Fort, North Carolina
U.S.A.