EDP Reporting Stole my money Valley Village California
This happened to me to. Same thing they terminated conversation. I am suing! Anybody wanna join me can. My bank refunded my money but I am going after punitive damages for all my trouble!
Tehrese Dawson: I was notified by my bank that a charge in the amount of 159.99 was debited to your compnay. This needs to be refunded immediatley. I have phoned your office 13 times to no avail. I have filed a police report with the local office here and being that I work for an attorney at law I will be filing a class action lawsuit on behalf of all the people I am finding on the internet that have been scammed by you. My money must be refunded into my account within 48 hours. Otherwise you leave me no choice.
You are now speaking with valeska of Customer Service.
valeska: Good morning, thank you for contacting EDP Reporting live chat
valeska: you are speaking to Valeska Rodriguez
valeska: the only way you can have a charge is if an order was submitted online for one of the prepaid debit cards we support with the Visa and MasterCard logo
valeska: please give me your bank account # so I can pull up the order that was submitted using that same account
Tehrese Dawson: I am not giving you my bank account number so you can charge more. You can look it up by my name! Therese Dawson
valeska: we don't make the debits
valeska: but I will try using your name, please hold while I look this up
Tehrese Dawson: Listen I am not going to go back and forth with a bunch of wish wash. Either my money is back in my account within 48 hours or I will be filing a class action lawsuit with the over 100 people I have found already that have been scammed by you. A police report has already been filed. You have my account number obvisouly. You charged the account. So end of story. My money in the account in 48 hours or you will be sued for everything you have!
valeska: I was not able to pull up an order using your name
Tehrese Dawson: of course not!
valeska: please give me your bank account # so i can pull up any orders that were submitted using that same account
Tehrese Dawson: not happening! I know for a fact you can do it by my name and last 4 social sec.
valeska: as I stated, i can't find it using your name nor the email address of _______
Tehrese Dawson: its _______
valeska: if you want to give me your full social I can try to look up any orders with that info
Tehrese Dawson: --------
valeska: Thank you please hold while I look this up
valeska: I was able to pull up an order using that SSN
valeska: it seems you have misspelled your name in this live chat
valeska: and therefore, i was not able to pull up an order using that name
valeska: I see your name is Therese Dawson
valeska: for safety and security purposes only, please verify your full address, dob, phone #
Tehrese Dawson: -----
valeska: Thank you
valeska: the charge is for the one time application and processing fee for the Elite Plus MasterCard that was ordered online on 10/05/06
valeska: We take fraud very seriously and if someone is using your name and/or personal information to make online purchases for products we support, we will cooperate completely with all law enforcement agencies in the pursuit of fraud. We have found the proof of authorization for the purchase of the prepaid debit card with the IP address of the computer it was submitted from, dated and time stamped. The IP address can be traced to the specific computer and location it was submitted from.
valeska: If you believe your account was fraudulently charged for the purchase price of one of the products we support, we will make every effort to aid in a resolution. We will mail you a fraud form which you can take with you when you open up a fraud case for investigation with your local police. Please fax the form back at 818-487-0634 or mail the form with the officers contact information and a copy or print out of the bank statement showing the clear charge. We will turn over the order as proof of the authorization for their full investigation.
valeska: For your safety and security, the debit card order has been stopped from being mailed. If the police determine it to be fraud we will refund the full amount in form of a check to the police station after we confirm money was received. We can??t advise you on what to do but if this in fact is fraud, we will cooperate to help pursue and apprehend the criminals. We want to assist and are here for any questions the officer may have.
valeska: I have placed this order on fraud hold. this means the card is not going to be mailed and any rep that looks at this order will know it's under fraud investigation
valeska: once determined as fraud, we will refund you in the form of a check
valeska: if you, your local police department, bank, or attorney have any questions in the future regarding this fraudulent order, you all may feel free to call me at 800-430-0672 x102
valeska: my name is Valeska Rodriguez
Tehrese Dawson: Right just like you told everybody else this BS. SO you know are officially being sued. THis is the same print out of information you told over 100 people. SO thanks I just needed to confirm that you would try it with me. SO my money eith in my account by monday morning or your company will be served with a summons
valeska: Thank you for contacting EDP Reporting live chat
valeska: you stated this is fraud
valeska: so i am giving you our fraud policy and procedures
valeska: i will have the fraud form mailed to the address on file which is the same one you verified
valeska: you can present it to your attorney and your local police department
valeska: we have no problem in cooperating with them
valeska: thank you for contacting EDP Reporting live chat
valeska: have a great day, goodbye
Therese
san rafael, California
U.S.A.
8 Updates & Rebuttals
Malama
Hawthorne,California,
U.S.A.
I was to help out with however way to get them back
#9Consumer Comment
Mon, December 18, 2006
I have been ripped off by them and was told to cancel my card and just deal with the lost of my money, this is what Dani Davis told me!!
Malama
Hawthorne,California,
U.S.A.
I was to help out with however way to get them back
#9Consumer Comment
Mon, December 18, 2006
I have been ripped off by them and was told to cancel my card and just deal with the lost of my money, this is what Dani Davis told me!!
Malama
Hawthorne,California,
U.S.A.
I was to help out with however way to get them back
#9Consumer Comment
Mon, December 18, 2006
I have been ripped off by them and was told to cancel my card and just deal with the lost of my money, this is what Dani Davis told me!!
Laura
Stamford,Connecticut,
U.S.A.
Not A Rebuttal
#9Consumer Comment
Fri, December 15, 2006
I too have been ripped of though their internet scam. Their site falsely advertised for a short term loan then site was redirected to a credit card signup,while redirecting and transfering my personal info they took from another site probably another one of their sites. When I tried to click out of the web page I kept being redirected over and over again. They signed me up for a debit card. On 12/15/06 there was a charge of $159.95 on my Bank Statement. I called them and they said that I should have followed the cancellation instructions in the email to cancel which I never recieved. I only had 3 days. I have reported them to the Federal Trade Commission. My bank accout is now overdrawn my Christmas money is now gone. Please add me to the class action suite!
Danielle
Old Fort,North Carolina,
U.S.A.
Once Again It happened
#9Consumer Comment
Thu, November 30, 2006
I have also been ripped off recently by the company and have been through the same bs that everyone has. My problem is can you tell me how you go about it at the bank to get your money back. This just happened to me on 11-22-06. I would love to be part of a class action lawsuit. Contact me on (((ROR REDACTED E-MAIL ADDRESS FOR SECURITY PURPOSES))) at anytime. I will also post my wonderful conversation I had with them where the person left in the middle of chat because she was stuck in a corner and had no where to go!!
Welcome Danielle Howard! Please hold while we contact a representative. If a representative does not respond in a few seconds, then he/she is not available at this time.
You are now speaking with Jasmine of Customer Service.
Jasmine: Hi this is Jasmine Jones, please give me your social security number so i can access your order.
Danielle Howard: is there any other way you can identify me..i have already been scammed once and do not feel comfortable giving you my ss #
Jasmine: Give me a moment.
Jasmine: Can you verify your address, DOB, E-mail address, and Mothers Maiden Name.
Jasmine: hello?
Danielle Howard: my address is
Jasmine: I show an address on
Danielle Howard: yes that is my physical
Jasmine: You had until 11/22/06 to contact us, Your first date of contact is 11/28/06
Danielle Howard: 11/22/06 was the day my account was debited
Danielle Howard: and everytime i talk to someone the date change
Jasmine: The date you applied has never changed
Danielle Howard: you can not get through the the phone number whatsoever
Danielle Howard: so i am suppose to have three days correct?
Jasmine: That is why we give the option to email, as you did on the 28th
Danielle Howard: can you explain to me why you can never get anyone on the phone? and then you are told you will be contacted within 24-48 hrs which will automatically put you pass your 3 days...i tired calling no one will answer
Danielle Howard: also can you show me the terms and conditions because i was very unaware or them...and i know a lot of people were also....
Jasmine: No you can send an email, fax
Danielle Howard: by california law you can not be charged for services that were not renedered...what services have been performed to me?
Danielle Howard: rendered
Jasmine: Do you want the card order closed out or left as is?
Danielle Howard: by california law you can not be charged for services that were not renedered...what services have been performed to me?
Danielle Howard: what services have been rendered to me??
Jasmine: You ordered a prepaid debit card and it is being processed according the terms and conditions you agreed to
Danielle Howard: what are the terms and conditions?
Danielle Howard: I would never have ever submitted to pay for a card..that is a stupid thing to do.....do you not agree?
Jasmine: Yes you have to agree to and authorize the terms and conditions several times.
Danielle Howard: ok so what and condition and can you please provide me with proof where i agreed to them several times???
Danielle Howard: sorry what are the terms and conditions and can you provide me with proof where i agreed to them several times
Jasmine: Yes I will mail out your completed order.
Jasmine: You can also revisit the order site at www.primemutualcard.com
Danielle Howard: ok and can i also have a phone number i can talk to a person???
Jasmine: 800-430-0672 Ext 121
Danielle Howard: when i visit the site is it going to give me my terms and conditions and also proof where i approved all these terms and conditions?
Jasmine: Yes, and I will mail out the completed app you filled out.
Danielle Howard: can the app not be e-mailed to me?
Danielle Howard: i know you probably think i am a butt or very aggravating and i am.....you would be also if you paid for something and have nothing to show for it at all
Jasmine: For security purposes it is not allowed.
Danielle Howard: so i am only allowed to talk to someone about being charged through e-mail and to give my personal info and you are telling me for security reasons you can not e-mail me the terms and conditions and also my applicaiton?? it was ok to do the transaction online but not to get my application to my e-mail...i demand it to be e-mailed to me today.....i have been in touch with the federal trade commission and also California department of consumer affairs and I am allowed to view what i have agreed to by law...
Your party has left this session.
So where do we go from here??
Also the third party company that does their billing told me they were investigating but I believe they are just responsible as they are. Because this has gond on a long time, why are they atill doing third party business with them.
Kathy
West Islip,New York,
U.S.A.
Class action suit
#9Consumer Suggestion
Fri, November 24, 2006
I am dealing with the same issue. At the current time my bank is giving me a hard time to get the money back. I have now paid over $300 as a result of the company's fee as well as the banks nsf fees. I want to be involved in the action suit as well...I hope to hear from u soon.
Robert
Midlothian,Virginia,
U.S.A.
NOT A REBUTTAL
#9Consumer Comment
Fri, November 10, 2006
I have just been ripped Off by them to for $159.95 my bank is refunding me the money as well.. but this has caused some problems for me I am ready sue them as well because I can not get in touch with them at all... they never answer and the online services is never up... i emailed them as well without any response... I am IN!!!!!!!!!!!
Trinette
Akron,Ohio,
U.S.A.
Not a rebuttal
#9Consumer Suggestion
Thu, October 12, 2006
I would absolutely be interested in joining a lawsuit agaisnt these predators.