Complaint Review: Eduardo Gentry Gonzalez DMD

I want to make sure that anyone reading this knows that this dentist did this to me at another facility and not the one on Valleydale.

Dr. Gonzalez has caused me MANY problems! When I went to this facility many years ago I was placed under Dr. Gonzalez' care. I explained to him from the very beginning how my dental insurance was not good and how I basically had to pay out of my own pocket for everything just about. When he had xrays ran of my teeth he came back into the room and told me that I needed all these root canals on different teeth. It was a lot of teeth that he stated I needed work on! I sat in the chair crying not knowing what to do. He had no emotion.

I allowed him for weeks to go ahead and do many root canals. I trusted him and knew he had knowledge of what he was seeing. At least that's what I thought!

It wasn't until I met up with my sister one day that we started talking about all the work I've had done. I told her that I had strong teeth just like my dad. Her teeth were even stronger than mine. She mentioned she had to have many root canals completed as well. I was shocked. I asked her who completed the root canals on her? She said it was Dr. Gonzalez. I was shocked! I knew right then that something wasn't right. 

I asked around for a trusted dentist. I finally found one. I had this new dentist to run a lot of xrays. I knew that Dr. Gonzalez had said that I still had all these root canals that still needed work done on them. After running the xrays the dentist came back into the room and showed me the xrays while explaining that on the teeth Dr. Gonzalez stated I needed all these root canals done on, none of them actually needed a root canal! There was only one of those teeth that he said needed this work done that only had a tiny cavity! Yes, I was VERY UPSET! I immediately called my sister and told her to NOT go back to Dr. Gonzalez!

I had very bad dental insurance at that time and could not get the remaining amount of work completed on the teeth he had already messed up on. Upon trusting Dr. Gonzalez in the beginning I also allowed him to extract a few teeth in the very back of my mouth that he stated had no way of being saved. I had to pay A LOT of money because my out of pocket expenses were so costly. Not to mention my dental insurance was not going to cover hardly any of it. I had to borrow money and work my tail off to get this money and than I find out that all the root canals were NOT EVEN NEEDED!

It wasn't until I got new dental insurance in the past few weeks that I started going back to the dentist I trusted. I had this dentist to run a lot of xrays again to tell me what needed to be done. I was told that I needed a root canal on one of my teeth and yes this root canal was actually needed! When I went to the specialist that did these root canals I spoke of the issues I had in the past with Dr. Gonzalez. I mentioned that my new dentist had told me that the teeth Dr. Gonzalez extracted in the past..still had teeth fragments left and they would need to come out because of the infection that was being set up from them still being at the gumline. Not to mention the infection getting too close to my bone and how much trouble I would have if these were not taken care of. This dentist ran the xrays on the tooth needing the root canal and when the film came back it also showed right next to that tooth the one Dr. Gonzalez did the extraction on. When the dentist came back in my room to show me the film he also mentioned that the tooth that was "extracted" by Dr. Gonzalez was not actually extracted! Yes from the looks of the film (that I also have a copy of myself) it shows where Dr. Gonzalez basically just broke that tooth off and didn't even get the root out or do any of the necessary work needed like a normal dentist knows to do. So now I have to pay AGAIN to have a real extraction completed and I have to go through the pain all over AGAIN! Than I find out that the other two teeth Dr. Gonzalez completed the so called "extractions" on were also needing to have a real extraction done on them, resulting in paying once again and going through the pain..you got it..again!

I will tell anyone and everyone reading this post right now to STAY CLEAR of Dr. Gonzalez! If you want to keep your teeth healthy and in your mouth by all means go to a TRUSTED dentist! This dentist apparently doesn't care for the well being of his patients. It's all greed.

I don't ever like posting remarks about anyone but this has cost me a lot of pain, money, time and grief in my and my families lives. I will not stop at just merely writing a complaint on this dentist.

This dentist should not have a license and not be allowed to practice dentistry. If I have anything to do with this I WILL MAKE SURE that NO OTHER PATIENT IS HURT AGAIN,  UNDER THE CARE OF DR. GENTRY GONZALEZ!