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  • Report:  #1372699

Complaint Review: Edwards Virginia Smokehouse

Edwards Virginia Smokehouse $253 order paid for January 2016, never received order or refund Surry Virginia

  • Reported By:
    Tom Campbell — Bellevue Washington USA
  • Submitted:
    Thu, May 11, 2017
  • Updated:
    Thu, May 11, 2017

Buyer beware: Provably lost $253.

We Placed a $253 Surry ham order via PayPal in January 2016. Payment was accepted. Called in hmid 2016 to find out what happened. They claimed a fire had destroyed records from that day. Gave them PayPal information. They did nothing. In May 2017, contacted them again. Was told simply "Your order was placed the same day we had a catastrophic fire and lost our entire operation.  The Surryano Ham will not be available until next year."

They have given no evidence this will happen. 

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