Complaint Review: Edwin Stipe Inc

Edwin Stipe abandoned me when I needed them!  They installed my furnace that provides my heat and hot water. When it broke down recently I called them only to find that they no longer will service any oil-fueled furnaces. And they put it in!

They also did my annual servicing for a number of years. I asked if they could do one more service call to get my furnace going and I would then find a new company. They said no.

I had received no notice from them about this (even though they said they sent out letters). Also, I realized I never got a renewal notice for my annual service contrat that I normally get. They let it expire because they knew they were leaving the oil-servicing business.

They left me hanging, without heat or hot water, with a furnace they installed, and couldn't care less. Do not trust this company. Customer service and reliability mean nothing to them.