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  • Report:  #1382488

Complaint Review: Efficient home services of florida

Efficient home services of florida Ehsfl, Wiley Fanning, Christopher Loske, Shawn W. Henry, Jeff R. Hanna SCAMMERS, WILL TRAP YOU IN 20+YEAR CONTRACTS Tampa Internet

  • Reported By:
    Anonymous — Orlando Florida USA
  • Submitted:
    Sat, July 01, 2017
  • Updated:
    Tue, August 21, 2018

 Hi there! I am creating this blog post to let future buyers know about ehsfl or better known as, "Efficient Home Services of Florida". The story all starts out a few months ago. My mother was inside her home and these door to door salesman came and introduced themselves. They introduced my mother into having solar panel installation for free. After getting some information from my mom, they financed her with a 20 year loan for a $25,000 equipment with the only way to cancel is with a lawyer. A few days go by and they began the installation. It's been hell ever since. Her utility bill is 3 times higher! She cannot get out of this contract without a lawyer. I spoke to the owner of the company Wiley several times and he is just rude!! So I did a bit digging into the company. First, they hide all negative reviews. Look at their yelp page, and you have to scroll all the way down for the "not recommended" reviews. yelp.com/not_recommended_reviews/efficient-home-services-of-florida-tampa Do a google search and you'll see all of their "5 star" reviews have been added in the last week. Don't let the almost 5 star review on Faceboook sway you, they delete all 1 star reviews. - The company's Altamonte headquarters is just a virtual office space rented out. - They rotate company names every 4 years. - They lie regarding government tax rebates to suck customers in. - They are "barely" operating legal. And by barely I mean they do the minimum allowed by the state. - The company owners leave reviews on their own google reviews page. DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS WITH THESE PEOPLE. WILY F., CHRIS L, AND SHAWN H. YOU WILL REGRET IT. YOU WILL BE STUCK IN A 20+ YEAR CONTRACT YOU CANNOT CANCEL!

3 Updates & Rebuttals


Wiley

United States

Correction

#4REBUTTAL Owner of company

Tue, August 21, 2018

Me saying that 90% of it was not true is simply me saying that there was a lot of false information in the review. I admitted that there were some mistakes made (permits taking long to receive back from counties, waiting on inspectors to show up, waiting on electric company to swap out meter; all things out of our control) and we have done everything we can to help any homeowner that had a bad experience.

Whoever is posting this review is using a fake name. If the review was legitimate they would use their real name so that we could try and help this customer. If there really was an issue we could resolve it. We have not been given the opportunity to do that. To call us scum is bold. We are fathers, sons, husbands.. NOT SCUM.

To expect a business to be perfect is unreasonable. Nobody is perfect, and we own that. We do however strive for perfection, and that includes taking care of any customer that had a bad experience. As anyone reading this can see by checking out our reviews on facebook and google, we are a great company that does things the right way, unfortunately we have not mastered being perfect and without flaws.

We may never be perfect or without flaws, but we are committed to doing whatever it takes to acheive perfection. What I can promise, is that anyone who chooses to do business with us, will be treated with respect, and we will do everything we can to provide them with the best products and services that are available. 99.9% of the time our customers will brag about us, and will enjoy one of the best experiences a company can provide. For the .01% that doesnt, we will be there, and we guarantee by the end they will be a happy and satisfied customer.

 

Yelp does not let a business hide or delete reviews.

 

Facebook does not let a business hide or delete reviews.

 

Chris L. is not and has never been a member of Efficient Home Services.

 

Our Altamonte Springs office was not a virtual office. It was an actual office in an executive center. We no longer have that address, as we upgraded our location to a larger size office.

 

The owner Wiley (me) is not rude. I am one of the nicest people that you could possibly meet. That is one of the biggest red flags I could see in this review, because it is simply not true.

 

I believe that if any of our customers had an electric bill that is 3x's higher, that they would reach out to us and send us copies of their bills so that we could address and fix the issue.

 

We do not rotate our company name every 4 years. We used an already existing LLC to create Efficient Home Services. Since Efficient Home Services was founded in 2014 we have NEVER changed our company name.

 

 


Jake

Altamonte Springs,
Florida,
United States

10% truth?!?

#4REBUTTAL Individual responds

Wed, August 08, 2018

It's almost like going to court and saying, "No your honor, what he is saying is 10% truth." DO NOT DO BUSINESS WITH THESE PEOPLE. They are pure scums and you will be stuck on a contract you cannot get out of. 


Wiley

tampa,
United States

These reviews are simply false

#4REBUTTAL Owner of company

Fri, May 25, 2018

There is so much information loaded in these reviews but to keep it simple 90% of what was said was not true, and an absolute stretch of the truth. Check out the reviews on facebook and google. Yes we have some negative reviews, like all companies, but we primarily receive 5 star reviews!

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