Complaint Review: eglobalelectronics

I ordered a 7"labtop for my daughters Christmas for $79 great deal...NO!! After 2 weeks and them having their money I finally reached someone to find out that it had not been sent yet and the batteries power was only good for 15 mins. So yes I upgraded to an 8 hour since they wanted to hit me with a 25% restocking fee and a 25% return fee both. This was told to me by Tony who when he finally answered my call it was by...eglobalelectronics you can call me god or some just call me santa he he he tony speaking. Well it finally got here and my card was hit with $156. It only holds a charge for 15 minutes, no icon to connect to web and after 2 days of constant trying (dissconnected numbers that were listed in email confirmation) I spoke to 3 people was on hold between the 3 for 45mins I spoke with Cindy. It will be up to 48 hours for response to RMA..return media application...then if excepted (she told me I would have to send it back cuz it would not work and could not be trouble shot) it would take 2-3 weeks to process. I asked her to please walk me through it due to the fact I have been having problems with their site since this whole thing started, she said ok I am putting you on hold 15 mins later answered the phone and must have thought I had hung up because she was extremely discusted I was still waiting for her help. She ran through it extremely fast and just hung up! Now that customer service!!