Egumball I was told I had 30 days to cancel my contract. I called 11 days later and was still charged around $900.00 Irvine, California
Egumball operates business by telling customers over the phone that they are the SEO team for Google. I was also told that I had 30 days to cancel my contract. I called them back to cancel 7 days later and was told the contract was canceled. Over the course of the next 5 months my account was charged 8 additional times. I made numerous calls to egumball to finalize the cancellation of this contract and was always told that it was canceled. In May of 2012 I was charged 3 times for a total of 414.00. I never actually received they're SEO services because my account my never setup. I never setup the account because I was told it was canceled.
1 Updates & Rebuttals
eGumball, Inc.
Irvine,California,
United States of America
Why Did You Wait Five Months? Call eGumball For Refund.
#2REBUTTAL Owner of company
Sun, May 20, 2012
eGumball does not promote its business as the "SEO Team For Google". eGumball does not provide "SEO" and the term "SEO" is not used or allowed to be used in the eGumball organization. eGumball provides maps optimization just as our agreement reads. Our website and our agreement also states that we are not partners of Google.
If there is a billing dispute then it would be best to contact our billing department. If you were billed in error we would be more than willing to issue a refund. You will have to show proof of cancellation as we the same with proof of service.
Thank you.