Print the value of index0
  • Report:  #1495340

Complaint Review: Eharmony

Eharmony Eharmony has refused to cancel my subscription and they keep withdrawing money from my account despite my pleas to cancel th subscription.

  • Reported By:
    NANA — United States
  • Submitted:
    Sun, May 17, 2020
  • Updated:
    Sun, May 17, 2020

I signed up for the service in good faith following their ad regarding a one-month free.  I entered my payment information on the condition that I will not be charged until the one month had elapsed. They charged my paypal account immediately and they have been withdrawing money from it every month.  I have emailed them several times to no avail.  I have tried several times to reach out to them to resolve this, but they have refused and they have continued to deduct money from my account. 

I believe that this is wrong especially considering the fact that I have canceled it and reached out to them that I do not need their service any longer because of the financial situation going on right now.  I need for them to cancel the subscription and to reimburse the money that has bee deducted from my account.

Respond to this Report!